Contract Logistics Human Resources Manager - 3p - 11p
How you create impactThe HR Manager will lead all HR functions for a high-volume sort center operating within a 4PL logistics environment. This role provides strategic and operational HR support to ensure a compliant, engaged, and high-performing workforce while partnering closely with site leadership and the 4PL provider.
HR Business Partnership- Partner with site leadership and 4PL operations teams to align HR strategies with business objectives.
- Support organizational design, workforce optimization, and productivity initiatives.
- Assist with peak season staffing strategies and labor flexibility planning.
Workforce Planning & Staffing- Lead workforce planning based on operational volumes and labor requirements.
- Oversee recruitment, onboarding, and retention for hourly and salaried employees.
- Coordinate staffing levels, agency labor usage, and workforce performance with the 4PL provider.
Employee Relations- Serve as the primary HR contact for employee relations matters.
- Conduct investigations, resolve workplace issues, and ensure consistent policy application.
- Foster a culture of engagement, accountability, inclusion, and collaboration.
Compliance & Labor Governance- Ensure compliance with labor laws, company policies, and 4PL contractual requirements.
- Maintain audit readiness for labor, safety, and compliance reviews.
- Oversee attendance management, timekeeping, and disciplinary processes.
Performance Management- Drive performance management processes aligned with operational KPIs including productivity, quality, and attendance.
- Coach managers on employee development and performance improvement plans.
- Support succession planning and talent development initiatives.
Compensation, Training & Development- Partner with corporate HR on compensation practices and local market alignment.
- Support pay practices, overtime administration, and benefits communication.
- Identify training needs and coordinate leadership, operational, and safety training programs.
HR Metrics & Stakeholder Management- Track and analyze HR metrics including turnover, absenteeism, and productivity trends.
- Provide data-driven recommendations to support operational decision-making.
- Act as the liaison between HR, operations, and the 4PL provider while maintaining strong vendor relationships and company culture.
This job posting relates to an available role and not a future talent pool.
What we would like you to bring- Bachelor's degree in Human Resources, Business Administration, or related field.
- 5+ years of HR experience, preferably within logistics, warehousing, manufacturing, or distribution environments.
- Experience supporting outsourced operations, including 3PL/4PL providers or staffing agencies.
- Proven ability to support high-volume hourly workforce environments.
- Strong knowledge of labor laws, HR policies, and compliance requirements.
- Demonstrated experience managing employee relations, investigations, and conflict resolution.
- Proficiency in French and English (English-speaking clients)
What's in it for youThere has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-MB1 #HumanResources #Onsite #4PL
Artificial Intelligence (AI) tools may be used to assist in [specific process, e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.
