Qualifications

• 5+ years leading continuous improvement initiatives in service, software, technology, or manufacturing environments.
• Proven success in achieving operational improvements via Lean, Six Sigma, or similar methodologies.
• Experience managing cross-functional projects with diverse stakeholders.
• Strong communication, facilitation, coaching, and presentation skills.

Responsibilities

• Develop and execute a continuous improvement strategy aligned with business goals.
• Identify opportunities for improvement in quality, efficiency, and customer satisfaction with leaders across the organization.
• Lead high-impact improvement initiatives from discovery to sustainable implementation.
• Facilitate Kaizen events and process improvement workshops.
• Coach leaders and teams on improvement principles and problem-solving techniques.
• Create engaging training materials and conduct workshops to enhance organizational capability.
• Inspire collaboration across departments without direct authority.

Benefits

• Engaging training and development opportunities.
• A collaborative work environment that emphasizes cross-department interaction.
• Exposure to impactful improvement initiatives and methodologies.