Bachelor's degree or equivalent practical experience.
7 years in program management or stakeholder-facing roles supporting operations.
7 years analyzing data and generating business insights.
Experience in content strategy, knowledge management, or related project management.
MBA or Master's degree in a related field or CSCMP certification preferred.
7 years using data analysis for decision-making.
Experience with AI-enabled tools for content production.
Responsibilities
Own and manage designated program areas, ensuring projects meet strategic goals.
Drive improvements in business processes and support operations.
Identify business needs and develop workflow-based solutions.
Generate ideas to solve ambiguous problems and enable AI-readiness.
Partner cross-functionally to align project scopes and resolve roadblocks.
Benefits
15% bonus target
Equity benefits
Comprehensive health coverage
Generous paid time off
Professional development opportunities
Full Job Description
info_outline X The application window will be open until at least October 29, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
7 years of experience in a program management or stakeholder-facing role supporting operations.
7 years of experience analyzing data and generating business insights.
Experience working with teams in content strategy, knowledge management, knowledge design, or related project or program management.
Preferred qualifications:
MBA or Master's degree in a related field or CSCMP certification.
7 years of experience using data analysis to drive decision making.
7 years of experience building relationships with stakeholders or clients.
Experience with AI-enabled tools for content production and distribution.
Excellent problem-solving skills with the ability to apply structured thinking and logic to your work and provide solutions to challenges.
About the job
As a Program Manager on the Content Innovation and Operations (CIO) team, you will focus on managing and executing designated areas of operational programs, driving team-level improvements to business processes and operations, and partnering cross-functionally to achieve strategic goals across Google's support and knowledge ecosystems
To learn more about gTech, check out our video . Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
Own designated areas of a program, managing one large or several small-to-mid-sized projects from inception to completion to ensure they stay on track and meet strategic goals.
Drive team-level improvements to business processes, workflows, and overall support operations.
Identify business needs, use cases, and key metrics to focus program priorities and develop robust, workflow-based solutions.
Generate ideas required to solve highly ambiguous problems, taking full ownership of resulting solutions and enabling AI-readiness across support knowledge ecosystems.
Partner cross-functionally to align project scopes, define decision principles, proactively resolve roadblocks, and establish metrics tracking frameworks aligned with team OKRs.
About Google
Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
