Job Description

About the Role
As a Consultant Lead (IBS Loans), you will guide complex client engagements focused on banking operations and integrated platform solutions. You will serve as a primary client advisor, translating business and technology needs into scalable, outcome‑driven solutions. This role combines strategic leadership, delivery accountability, and industry expertise to drive measurable improvements in client performance. Success is defined by client value realization, delivery excellence, and strong stakeholder relationships.

What You Will Be Doing

• Lead end‑to‑end client engagements, aligning scope, milestones, risks, and measurable outcomes

• Act as primary client contact, managing expectations, decision‑making, and executive‑level communications

• Evaluate business processes, systems, and risks to design practical, scalable solutions

• Define engagement scope, requirements, and deliverables aligned to contractual agreements

• Deliver recommendations that improve efficiency, risk management, and operational performance

• Lead multiple concurrent engagements while meeting quality, timeline, and financial commitments

• Identify and manage risks, issues, and dependencies, ensuring timely resolution and escalation\

• Apply industry, regulatory, and platform expertise to guide client strategy and decisions

• Collaborate with internal teams across delivery, product, and sales to ensure cohesive execution

• Support business development through solution design, scoping, and opportunity identification

• Mentor and guide consultants, driving quality, knowledge sharing, and professional growth

• Contribute to reusable assets, methodologies, and continuous improvement of delivery practices

Required Qualifications

• 5+ years of experience configuring and supporting integrated banking systems, including loans and customer information

• Strong expertise in financial institution operations, including banking products, processes, and risk frameworks

• Demonstrated ability to lead complex consulting engagements from planning through delivery

• Advanced problem‑solving and analytical skills, with the ability to address ambiguous business challenges

• Proven experience translating business objectives into actionable technology and process solutions

• Strong stakeholder management and communication skills, including executive‑level presentations

• Ability to manage multiple priorities, engagements, and teams in a fast‑paced environment

• Experience mentoring, coaching, or leading consulting professionals

• Bachelor’s degree or equivalent skills‑based experience

Preferred Qualifications

• 10 years of experience with integrated banking platforms (e.g. Integrated Banking System (IBS), including IBS Loan Bank Control and Processing, as well as Customer Information System (CIS) Bank Control and Processing) and enterprise system implementations

• Background in large‑scale transformation, system conversions, or process optimization initiatives related to the FIS IBS system

• Knowledge of regulatory and compliance requirements within financial services

• Experience supporting sales efforts, proposal development, or solution scoping

• Familiarity with data analysis, system integration, and testing methodologies

What We Offer you
At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:

Opportunities to make an impact in fintech

• Personal and professional learning

• Inclusive, diverse work environment

• Resources to give back to your community

• Competitive salary and benefits

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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