DUTIES & RESPONSIBILITIES
1. Performs assigned capital markets asset servicing operations activities across brokerage operations which may include cashiering, asset movement, transfer of assets, DRS/DWAC transfers, Alternative Investments servicing and additional internal tasks. Ensuring work is completed accurately, timely, and in accordance with established guidelines, policies, procedures, and priorities.
2. Supports institutional and wealth brokerage clients with processing of timely and accurate work items and on demand assistance and help. Builds internal relationships within an assigned brokerage operations area as well as with outside vendors, escalating more complex matters as appropriate.
3. Analyzes transaction, settlement, reconciliation, client, account, or operational information and evaluates possible solutions using technical experience, judgment, and precedent to resolve problems in straightforward situations.
4. Monitors progress against processing timelines, service expectations, and control requirements; communicates status updates; and coordinates with peers and immediate managers to support timely delivery of asset servicing lifecycle and operational work.
5. Applies understanding of key business drivers, brokerage and capital markets operations requirements, operational risk, and functional objectives to complete assigned work and support broader team goals.
6. Reviews transactions, positions, cash activity, data, documents, exceptions, and account records for accuracy, completeness, consistency, and compliance with established guidelines, policies, and control requirements.
7. Contributes to the quality and timeliness of team deliverables by sharing information, coordinating assigned activities, following through on commitments, and helping resolve routine processing or exception-related issues.
8. Builds tactical working relationships with peers, immediate managers, related operations teams, and applicable stakeholders, with some exposure to senior staff as needed to support coordination and issue resolution.
9. Identifies opportunities to improve workflows, procedures, controls, documentation, or existing capital markets operations processes and supports practical solutions that enhance efficiency, consistency, risk awareness, and service quality.
10. May provide informal guidance to newer team members on routine processes, tools, systems, procedure documentation, brokerage operations activities, and day-to-day work while remaining accountable for individual contributions.
Working Model: Hybrid
We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home
KNOWLEDGE/SKILLS
- Expanded conceptual knowledge of brokerage principles, practices, procedures, and systems within own job discipline and assigned capital markets operations area.
- Ability to solve problems in straightforward situations by analyzing options and applying technical experience, judgment, and precedent.
- Understanding of key business drivers and how own work supports team, functional, or client objectives.
- Working knowledge of brokerage or capital markets operations activities, including asset servicing, settlement, reconciliation, and related operational controls.
- Awareness of applicable regional regulatory requirements and the importance of operating within established guidelines and policies.
- Strong analytical and organizational skills, with attention to detail and the ability to manage multiple priorities within established guidelines.
- Effective written and verbal communication skills for building tactical relationships with peers, immediate managers, and other stakeholders.
- Ability to work independently on assigned responsibilities while collaborating effectively with others across the team or function.
- Ability to identify process improvement opportunities, maintain high-quality procedure documentation, and support implementation of practical, policy-aligned solutions.
- FINRA licenses required (US): 99; 7 and 63 are preferred, or the ability to obtain within 90 days
- #LI-Hybrid
- #LI-GG1
EDUCATION/ EXPERIENCE
- Bachelor’s/University degree required.
- Typically 3+ years of relevant experience in capital markets, brokerage operations, trade support, or a related operational environment.
- Equivalent experience and any role-specific certifications or licenses may be considered where applicable.
Salary Range:
$67,500 - 111,500 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).