Degree in Business or Construction Management preferred; High School Diploma or GED required.
3-5+ years of experience in the restoration industry, with a proven track record of managing a location.
Ability to build, motivate, and maintain high-performing teams.
Knowledge of Xactimate is a significant plus.
Possession of WRT, ASD, Mold certifications, and IICRC certifications are desirable.
Exceptional organizational and time management skills.
5+ years of project management experience preferred.
Responsibilities
Lead, mentor, coach, and develop team members to enhance performance.
Direct and manage all aspects of location operations for efficiency and quality.
Maximize return on investment while managing profit and loss.
Implement procedures for achieving profitability targets.
Develop and execute plans for increasing sales and customer satisfaction.
Write accurate estimates and review job profitability effectively.
Analyze and manage budgets to ensure financial discipline.
Benefits
Competitive Compensation Package
Full Health Benefits: Medical, Dental, Vision, Disability & Life
Safe Harbor 401K with 4% Company Match
Paid Time Off Package including Your Birthday Off & 5 Paid Mission Trip Days
Full Job Description
This pivotal role encompasses the strategic direction, planning, and comprehensive management of the location functions, including full P&L responsibility, project management, daily operations, and customer service. The General Manager will play a critical role in hiring, coaching and developing their team, as well as being an ambassador in the community we serve.
Your Impact: Key Responsibilities
Team Development & Mentorship: Lead, mentor, coach, and develop team members, identifying individual strengths and weaknesses to foster professional growth and enhance overall team performance.
Operational Leadership: Direct and manage all facets of location operations, ensuring efficiency, quality, and adherence to company standards. This includes overseeing daily workflows, resource allocation, and problem resolution.
Financial Stewardship: Take an active role in maximizing return on investment and managing profit and loss. You will contribute to the planning, development, and implementation of compensation and budgeting strategies to drive financial performance.
Profitability Management: Implement procedures and hold key personnel accountable for achieving general office profitability. You will be responsible for hitting branch sales, revenue, gross margin, and profitability targets.
Strategic Growth: Develop, manage, and execute plans to significantly increase sales, profitability, and customer satisfaction within the Southeast Restoration market.
Estimate Accuracy & Job Profitability: Possess the ability to write accurate estimates and conduct thorough reviews of job profitability, ensuring financial viability for all projects.
Budget Analysis & Management: Analyze and manage budgets effectively, ensuring financial discipline and optimal resource utilization.
Qualifications
Education: Degree in Business or Construction Management preferred; High School Diploma or GED required.
Professional Experience: Minimum of 3-5+ years of experience within the restoration industry, with a proven track record of managing a location.
Leadership Acumen: Demonstrated ability to build, motivate, and maintain high-performing teams, fostering a collaborative and productive work environment.
Technical Proficiency (Preferred): Knowledge of Xactimate is a significant plus.
Industry Certifications (Preferred): Possession of WRT, ASD, Mold certifications, and IICRC certifications are highly desirable.
Organizational & Time Management: Exceptional organizational and time management skills, with the ability to effectively prioritize a variety of tasks and projects in a dynamic environment.
Project Management Experience: Minimum of 5 years of project management experience (Preferred).
Who Thrives Here
Strategic Thinker: You possess a keen ability to analyze market trends, identify opportunities, and develop effective strategies for business growth and operational excellence.
Decisive Leader: You can make informed decisions under pressure, providing clear direction and accountability to your team.
Results-Oriented: You are driven by quantifiable outcomes, consistently striving to meet and exceed targets for sales, profitability, and customer satisfaction.
Exceptional Communicator: You communicate clearly and effectively with team members, customers, and stakeholders, fostering transparency and strong relationships.
Problem Solver: You approach challenges with a proactive and analytical mindset, identifying solutions and implementing effective resolutions.
Benefits
Competitive Compensation Package
Full Health Benefits: Medical, Dental, Vision, Disability & Life
Safe Harbor 401K with 4% Company Match
Paid Time Off Package including Your Birthday Off Every Year & 5 Paid Mission Trip Days
Ready to Make an Impact?
If you are a driven and experienced leader ready to take the helm of our operations and contribute to a company that values growth, partnerships, and a vibrant culture, we encourage you to apply! Join Southeast Restoration and be a part of a team that's building something great, every single day.
