Based in any U.S. office, the Conflicts Coordinator will be responsible for ensuring that our conflicts checking and clearing process is functioning efficiently and providing platinum service to our internal clients. This position is responsible for upholding the standards of quality, consistency, accuracy, thoroughness, and customer service as defined and implemented by the Department.
The Coordinator will monitor shared inboxes and online requests, assign tasks as required, monitor progress of requests to completion, and other tasks as assigned. The Coordinator will serve as a resource for questions from Conflicts Analysts. The position requires acute attention to detail, as well as organizational and researching capabilities.
This position reports to the Conflicts Supervisor.
*Note: Candidates must be able to work within the Mountain or Eastern Time Zones.
Responsibilities include: - Monitoring the Conflicts Inbox to identify rush and high priority requests.
- Coordinating with the other Coordinators to assign and delegate requests and transition work among the team.
- Ensuring that requests are handled promptly, maintains workload and overall flow of requests.
- Communicating with Assistants/Attorneys regarding questions on the status of requests, how to list parties, how to update requests, etc.
- Contributing to process, procedure, and technology improvements to reduce risk and improve efficiency.
- Coordinating and monitoring special projects as assigned.
- Ensuring internal protocols and procedures are properly followed.
- Serving as a resource to ensure that all conflicts reports are complete, consistent, accurate and adhere to established standards and procedures for all conflicts of interest searches performed Firm-wide.
- Following up on conflict issues with Conflict Analysts, Partners, Conflicts Supervisor, Office of General Counsel as well as other Firm personnel as necessary.
- Identifying and escalating unresolved issues to the Conflicts Supervisor.
- Ensuring accuracy in searching and reporting tasks.
- Coordinating with Analysts and other team members to meet deadlines, time-sensitive issues and other challenges.
Qualifications:- Extensive knowledge of legal conflicts concepts and related ethical rules.
- Exceptional critical thinking and analytical skills.
- Excellent decision-making skills and demonstrated ability to think on your feet.
- Excellent people skills - ability to work in a team oriented and collaborative environment.
- Excellent customer service skills and proficiencies.
- Comfortable working with attorneys and other legal staff.
- Comfortable in a high demand, fast paced environment.
- Ability to accept direction and constructive feedback.
- Ability to take ownership and work independently to resolve issues.
- Flexibility regarding work hours and schedule.
- Discretion in handling confidential information.
Experience:- Four year college degree required.
- Minimum 5 years of experience in a conflicts role in a large multi-national firm preferable.
- Proficiency with Microsoft Office Suite as well as web-based systems preferred.
- Familiarity with legal conflicts databases (e.g., Intapp, Dunn & Bradstreet, Aderant) a plus.
Compensation & Benefits:
The annual compensation range for this position is $100-110k. The salary offered within this range will depend upon qualifications and other operational considerations.
Benefits offered for this position include health care; retirement benefits; paid days off, including sick time, and vacation time; parental leave; basic life insurance; Flexible Spending Accounts; as well as discretionary, performance-based bonuses.
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