Configuration Manager

General Dynamics Information Technology, Inc.

$107K — $138K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of relevant experience in configuration management and IT service management.
  • Strong technical skills in configuration management, change control, and documentation.
  • Proven ability to collaborate with a variety of stakeholders, including military and civilian personnel.
  • Experience in DoD or enterprise IT environments, preferably within combatant command.
  • Technical training or certifications preferred, but a formal degree is not required.

Responsibilities

  • Support IT service and change management processes for enterprise IT services.
  • Maintain and ensure accuracy of configuration baselines to improve service delivery.
  • Administer processes that safeguard technical baselines and ensure service continuity.
  • Document approved changes and maintain accurate configuration records by coordinating with various teams.
  • Collaborate with stakeholders and technical teams to address challenges and enhance interoperability.
  • Prepare technical documentation, briefings, and status reports for leadership.

Benefits

  • Flexibility for a full-flex work week based on approval.
  • 401K plan with company matching contributions.
  • Comprehensive health and wellness benefits packages available.
  • Opportunities for professional growth, internal mobility, and continuing education.
  • Paid vacation, holidays, and additional paid time off options.
Full Job Description
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Secret

Clearance Level Must Be Able to Obtain:
Secret

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Change Controls, Configuration Management (CM), Management Tools
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
Yes

Job Description:

Seize your opportunity to make a personal impact as a Configuration Manager supporting USINDOPACOM J6 enterprise IT, mission partner interoperability, and Indo-Pacific theater operations. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. You will help ensure today is safe and tomorrow is smarter. Our work depends on a Configuration Manager joining our team to support USINDOPACOM J6 mission outcomes through information technology service management, modernization, secure integration, and operational collaboration across the Indo-Pacific.

GDIT is seeking a Configuration Manager to support USINDOPACOM J6 Information Technology Service Management activities at JBPH-H, helping modernize enterprise IT capabilities and strengthen mission partner interoperability across the Indo-Pacific.

How the Configuration Manager Will Make an Impact
  • Support IT service management, configuration management, and change control processes for enterprise IT services.
  • Maintain accurate configuration baselines and help improve service delivery transparency and repeatability.
  • Administer configuration management and change control processes that protect technical baselines and service continuity.
  • Coordinate with ITSM, engineering, and operations teams to document approved changes and maintain accurate configuration records.
  • Collaborate with USINDOPACOM J6 stakeholders, service components, mission partners, and GDIT team members to resolve technical challenges.
  • Prepare clear technical documentation, briefings, status inputs, and recommendations for customer and internal leadership.

What You'll Need to Succeed
  • Education: Technical training, certification(s), or equivalent experience; degree not explicitly required by the external labor category.
  • Required Experience: 5+ years of relevant experience supporting the role, mission area, or equivalent DoD/enterprise IT environment.
  • Required Technical Skills: configuration management; ITSM processes; change control; asset and baseline management; documentation control; process improvement.
  • Security Clearance Level: Final Secret.
  • Required Skills and Abilities: Strong communication, analytical problem-solving, technical writing, customer engagement, and ability to coordinate across engineering, cybersecurity, operations, and mission partner teams.
  • Preferred Skills: Experience supporting USINDOPACOM, combatant command, service component, or joint/coalition mission environments. Experience working in government site environments and coordinating with military and civilian stakeholders. ITIL Foundation or experience with ServiceNow, Jira, or other ITSM/configuration management tools.
  • Location: On customer site at JBPH-H.

GDIT Is Your Place
  • Full-flex work week to own your priorities at work and at home, when eligible and approved.
  • 401K with company match.
  • Comprehensive health and wellness packages.
  • Professional growth opportunities, internal mobility, paid education, and certifications.
  • Rest and recharge with paid vacation and holidays.


#GDITpriority

#DefendTheIndoPacific

The likely salary range for this position is $107,744 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Onsite

Work Location:
USA HI Pearl Harbor

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

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