Excellent verbal and written communication skills.
Self-starter with a strong work ethic and organizational skills.
Commitment to quality and doing it right the first time.
Detail-oriented and technically knowledgeable.
Valid Driver's License; must pass drug test and background check.
Responsibilities
Service, troubleshoot, and repair air compressors, pumps, and gearboxes.
Conduct failure analysis and provide recommendations for equipment reliability.
Collaborate with sales and operations to enhance service growth.
Identify and sell repairs, upgrades, and preventive maintenance solutions.
Complete detailed service reports and maintain compliance with standards.
Stock service vehicle with necessary tools and parts for efficient service.
Build strong customer relationships and represent the company positively.
Benefits
Comprehensive medical, dental, and vision coverage.
Short- and long-term disability coverage and life insurance.
401(k) plan with 50% employer match up to 6%.
Paid time off (PTO) and tuition assistance.
Wellness discount and stipend for safety shoes and glasses.
Career growth opportunities through training programs.
Full Job Description
About this role
Competitive Pay:This position offers an hourly wage ranging from $30.00/hr. to $50.00/hr., depending on experience and qualifications.
What You'll Do:
Service, troubleshoot, and repair air compressors, pumps, gearboxes, and other rotating equipment to ensure optimal performance and reliability.
Provide comprehensive failure analysis and develop actionable recommendations to improve equipment reliability, efficiency, and performance.
Work closely with sales and operations teams to identify opportunities for service growth and customer satisfaction.
Identify and sell recommended repairs, upgrades, and preventive maintenance solutions to customers, ensuring long-term equipment health and cost savings.
Complete accurate service reports detailing work performed, parts used, and any additional recommendations, maintaining compliance with company standards.
Keep service vehicle stocked with proper tools, parts, and equipment to enable efficient, factory-approved service methods.
Represent OTC with a positive, professional image, while building strong customer relationships and trust.
Apply advanced mechanical and technical skills to diagnose and resolve complex issues quickly and effectively.
Work closely with team members and management to meet service goals and support continuous improvement initiatives.
Respond to urgent service calls and provide rapid solutions to minimize operational disruptions.
Deliver exceptional customer service, build trust, and act as a technical advisor to customers.
Follow all safety protocols and ensure compliance with company and industry standards.
Stay current on new technologies, equipment, and service techniques through ongoing training.
Flexibility to take on additional responsibilities as needed.
Excellent communication skills both verbal and written
A self-starter and highly motivated person
Positive attitude, strong work ethic, and organized work habits allowing unsupervised work.
A commitment to the concept of "doing it right the first time"
Technically knowledgeable, conscientious, detail-oriented with excellent communication skills.
Valid Driver's License, must be able to complete a drug test and background check.
Must be able to sit, stand, bend for long periods of time repeatedly.
Must be coachable.
Why Join OTC Industrial Technologies?
Competitive Salary: $32 - $50 per hour
Comprehensive Benefits: Our benefits package includes medical, dental, and vision care coverage, short-and long-term disability coverage, and life insurance. We also offer a wellness discount and a stipend for safety shoes & glasses.
Financial Security: We provide a 401(k) savings plan with an employer match of 50% on the dollar up to 6%, robust referral bonuses, and relocation assistance.
Work-Life Balance: Enjoy paid time off (PTO) and tuition assistance to support your career growth and personal life.
Career Growth Opportunities: At OTC Industrial Technologies, we believe in investing in our employees' development. We offer various training programs and career advancement opportunities to help you reach your full potential.
Job details
About Ohio Transmission Corporation
Ohio Transmission Corporation (OTC) is an industrial distributor that provides pumps, bearings, power transmission equipment, and other industrial products to customers in the United States. The company was founded in 1963 and is headquartered in Columbus, Ohio. OTC has over 1,000 employees and operates over 40 locations across the United States. The company has been recognized as one of the largest industrial distributors in the United States by Modern Distribution Management.
