Three years of experience in supplier management or operational management
Knowledge of aircraft maintenance practices and regulatory requirements
Basic proficiency in MS Office, particularly Excel
Strong organizational and communication skills
Basic data analysis and spreadsheet skills
Must be authorized to work in the U.S. without sponsorship
Responsibilities
Manage repair orders for aircraft components
Monitor supplier performance against contractual metrics
Process repair orders, activities, and invoices
Act as the primary contact for repair agencies
Ensure compliance with UAL and FAA documentation requirements
Support warranty claims and repair bid processes
Maintain knowledge of regulatory and industry issues affecting suppliers
Benefits
Comprehensive health insurance options
Retirement savings plan with company match
Paid time off and holidays
Employee discounts on travel and services
Opportunities for professional development and training
Full Job Description
Description
Job overview and responsibilities
Responsible for managing repairs orders for aircraft components in support of mainline aircraft maintenance
Continuously monitors supplier performance with respect to contractual metrics, including turn-time, quality, and cost
Manages repair order release, repair activity, and invoice processing
Serves as the primary vendor-facing contact with repair agencies
Ensures that component repairs are performed in accordance with appropriate work scope, and all supporting documentation is prepared in accordance with UAL and FAA requirements
Serves as subject-matter expert to support warranty and remedy claims, project planning, and repair bid process
Maintains current knowledge on regulatory, policy, and industry issues that may impact supplier systems and operations.
Perform computer transactions to release and manage repair orders at third-party facilities
Perform computer transactions to monitor spare parts ownership and review repair orders and invoices
Ensure adherence to contractual pricing through price quote and work scope management
Enforce repair supplier performance guarantees, turn times, and quality requirements
Find repair sources and set up as required
Support warranty and remedy claim for repair orders
Coordinate scrap transactions and activities
Coordinate component reliability review and corrective action strategies
Qualifications
What's needed to succeed (Minimum Qualifications):
High school diploma or GED
Three years supplier management, operational management, or technical- or quality-control experience
Aircraft maintenance practices and regulatory requirements
Basic MS Office, e.g. Excel
Organizational skills
Basic data analysis and spreadsheet skills
Strong communications skills (written and verbal)
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Aviation-related bachelors or masters degree
Aviation supplier management or production control experience
Advanced analytic skills, e.g. statistical analysis, ROI calculation
Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy, and security
About United Air Lines, Inc
United Airlines is a major American airline that operates a large domestic and international route network. The company is headquartered in Chicago, Illinois and is a founding member of the Star Alliance, the world's largest airline alliance. United Airlines operates a fleet of over 800 aircraft and serves more than 350 destinations in over 50 countries.
