Full Job Description
Bring your expertise to JPMorganChase’s Code of Conduct Compliance team. As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient. You help the firm grow its business in a responsible way by assessing personal conflicts of interest, anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
As an Employee Conduct Lead within the Compliance Conduct and Operational Risk (CCOR) organization, you help set the standard for how a global firm operates—every day. The Global Code of Conduct Compliance Team shapes and runs JPMorganChase’s Code of Conduct Compliance program, partnering closely with first line of defense teams, Legal, Human Resources, Employee Relations, Global Security, Risk, and other stakeholders to deliver firmwide priorities.
Our team publishes and provides timely interpretive guidance on the Code of Conduct, administers the annual Code Affirmation, develops conduct education, manages preclearance and disclosure of certain personal conflicts of interest, and builds strategic solutions to modernize and scale the program. We also provide guidance on the Code of Ethics for Finance Professionals Policy Supplement, Supplier Code of Conduct, Outside Interest Policy, and other policies and standards owned by the team.
Job Responsibilities
Develop deep subject matter expertise in the Code of Conductand conflicts management, with a focus on Outside Interestsand External Relationships, and apply policy standards with strong, consistent judgment
Partner across Employee Compliance, Lines of Business, Regions, and Corporate Functions to drive strategic initiatives (e.g., CCOR education and awareness)
Execute key program objectives, activities, initiatives, and controlsincluding supporting the design, development, and testing of strategic solutionsthat improve scale, user experience, and oversight
Perform discovery and diagnostic analyses, translate findings into clear insights, and recommend practical enhancements to strengthen the program
Produce stakeholder materials, including presentations and reporting for senior management
Draft and publish program policies and procedures, standards, and training content
Manage system entitlements and oversee team records (e.g., retention and destruction)
Required qualifications, capabilities and skills
Bachelors degree or equivalent experience
Strong judgment and the ability to interpret and apply policy requirements to real-world scenarios with appropriate escalation when needed
Excellent written and verbal communication skills, including experience engaging senior stakeholders
Ability to work independently, manage multiple initiatives in parallel, and collaborate effectively in a dynamic, results-driven environment
Intellectual curiosity and commitment to continuous learning and ongoing program improvement
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
Preferred qualifications, capabilities and skills
3+ years of experience in financial services or another heavily regulated industry, supporting Compliance, Human Resources, Employee Relations, or Risk Management functions
Demonstrated ability to own end-to-end processes
Prior people management experience