American International Group

Complex Claims Director, Cyber Media & Technology

American International Group$116K — $145K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in complex insurance claims, litigation or related roles
  • Exceptional negotiation skills and strong communication abilities
  • Knowledge of litigation and arbitration processes
  • Bachelor’s Degree or equivalent (Juris Doctor) preferred
  • Familiarity with computer network and systems security is advantageous

Responsibilities

  • Manage complex first-party and third-party liability claims
  • Make coverage determinations and investigate losses
  • Evaluate and project potential exposures and set judgmental reserves
  • Develop and implement strategies for claim resolution
  • Oversee the management of outside law firms and collaborate with underwriting
  • Enhance relationships with clients

Benefits

  • Comprehensive healthcare and wellness programs
  • Retirement plans that include company matching contributions
  • Professional development opportunities
  • Flexible work arrangements and policies
  • Paid time off for personal and family needs
Full Job Description
Join us as a Complex Claims Director- Cyber, Media, & Technology to grow your experience in Claims.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

As a Complex Claims Director, you will be responsible for handling all aspects of complex first party and third-party liability, Cyber, Media & Technology claims, including class actions and high exposure matters, from inception through conclusion brought against insureds engaged in a wide range of professions.

The responsibilities for this role include making coverage determinations, investigating losses, evaluating, and projecting potential exposures, setting judgmental reserves, developing and implementing resolution strategies, managing outside law firms, working with underwriting on policy renewals and promoting client relationships.

What you'll need to succeed:
  • 7+ of experience handling complex insurance claims, litigation or other related experience
  • Position requires excellent negotiation skills, strong interpersonal and communication skills and knowledge of the litigation and arbitration process.
  • Bachelor's Degree or equivalent (Juris Doctor) is highly preferred
  • Knowledge or experience in computer network and systems security or information security is a plus


Ready to take your career to the next level? We would love to hear from you.

For positions based in New York, the base salary range for this position is $116,000-$145,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

#LI-NH1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Functional Area:

CL - Claims

AIG Claims, Inc.

About American International Group

American International Group provides property insurance, life insurance, and financial services.

American International Group Careers

Join the dynamic team at American International Group (AIG), a leading global insurance organization, and propel your career into a future of opportunities and professional growth. At AIG, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Work You’ll Do

At American International Group, you will collaborate with some of the brightest minds in the industry, dedicated to solving complex challenges and driving transformative solutions in the world of insurance. Our team is at the forefront of developing innovative insurance products that not only meet the needs of our clients worldwide but also anticipate future trends.

Explore Job Opportunities and Internships

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, AIG offers a range of job opportunities and internships across various functions. From underwriting and claims to finance and technology, your next position awaits you at AIG. Our internships provide invaluable hands-on experience, helping you to enhance your skills and make meaningful contributions from day one.

Grow and Develop Your Career

AIG believes in the power of continuous learning and offers extensive training and development programs to help you hone your skills and advance your career. Leadership development, diversity training, and innovation workshops are just a few examples of how we invest in our employees' growth and leadership capabilities.

Benefits and Culture

Joining AIG means more than just having a job; it means being part of a team that values diversity and is committed to creating an inclusive environment where everyone can thrive. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At AIG, you will find a supportive network and a culture that applauds innovation and rewards performance.

Networking and Professional Development

We encourage our employees to build professional relationships both within and outside the company through networking events, professional groups, and career fairs. These opportunities not only enhance your career but also expand your professional network, which is vital in today’s dynamic job market.

Join Our Team

Search open positions that match your skills and interests on our Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level. Explore the exciting and rewarding career opportunities available at American International Group today.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news by subscribing to our careers blog. Personalize your experience by signing up for job alert emails tailored to your preferences and be the first to know about new openings and exclusive insights from professionals within AIG. At American International Group, your career is just the beginning – it’s a pathway to developing your skills, meeting new challenges, and making a difference in a global company known for its commitment to innovation and excellence. Join us and shape your future with AIG.
Learn more about American International Group
Size
36,600 employees
Market Cap
$46.4 billion
Industry
Net Income
-$5.9 billion
Founded
1919
5 Year Trend
-0.3%
Revenue
$43.7 billion
NASDAQ

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