Continental Properties is looking for a
Community Manager Trainer to join our Multifamily team.
As the Community Manager Trainer, you play a vital role in setting our Community Managers up for success. You will travel to communities as assigned to train newly hired Community Managers and those who need additional support, prepare new teams for a successful lease-up, and build and host in-person and virtual trainings and workshops. This position reports directly to the Director of Multifamily Learning & Operations.
This position can work remote within any of our core markets (CO, MN, IL, WI, GA, FL, MI, AZ). Candidates must reside within one hour of a major airport, as this role requires up to 75% travel to our communities as needed, as well as periodic visits to our home office in Menomonee Falls, WI.
Essential Responsibilities:- Serve as an expert in Community Manager responsibilities and processes for both lease-up and stabilized communities
- Build and facilitate in-person and virtual trainings and workshops for Community Managers, in partnership with the Multifamily Learning Manager
- Build a training evaluation structure to measure results, and adapt training based on feedback
- Facilitate quarterly trainings on financial processes, including reclasses, accruals and forecasting
- Host monthly check-ins with new Community Managers to review onboarding progress, and update the Community Operations Leader as appropriate
- Oversee Resident Relation Manager development to Community Manager through the Elevate Program
- Visit new lease-ups 60-90 days before the first building to provide customized training on lease-up sales, process and strategy, and mentor Community Managers through the early lease-up window
Skills for Success: - Bachelor's degree or equivalent experience required
- Three (3) or more years of Community Management experience required, with a proven track record of training others; experience managing both lease-up and stabilized communities required
- One (1) or more years of experience in a training role preferred
- Knowledge of multifamily property operations and financials, curriculum design and technical writing
- Proficiency with Microsoft Office Suite, RealPage's OneSite and Ops Technology required; Funnel CRM and SmartRent preferred
- Willingness to work evenings and weekends occasionally depending on travel and training needs
We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
Salary: $85,000-$100,000 Per Year
