5+ years of experience in community management or social media strategy
Strong understanding of social media platforms and trends
Proficient in social listening and management tools
Experience in content creation and audience engagement
Ability to analyze data and derive actionable insights
Responsibilities
Develop organic social strategy to enhance brand presence
Create and manage social content plans and publishing schedules
Monitor social channels and engage with the community in the brand's voice
Foster relationships with followers and creators to build community
Track engagement metrics and prepare insightful reports
Identify trends and share insights with internal teams
Collaborate with creative teams for content development
Benefits
Flexible work environment with a minimum of three in-office days
Opportunities for professional development and growth
Access to cutting-edge social media tools and platforms
Collaborative team culture focused on creativity and innovation
Engagement with diverse audiences and brands
Full Job Description
Agency: GS&P
Job Function: Strategy and Planning
Job Subfunction: Account Planning and Brand Planning
Job Description:
Community Manager Job Description
Key Responsibilities:
Develop organic social strategy
Create social content plans and publishing schedules in partnership with agency and brand teams.
Monitor social channels and respond to comments, messages, and relevant conversations in the brand's voice.
Foster positive engagement and build relationships with followers, creators, and other community members.
Escalate sensitive, urgent, or customer-service matters through established processes.
Track community engagement and prepare regular reports with key learnings and recommendations.
Follow brand guidelines, platform policies, moderation standards, and response protocols.
Identify trends, questions, and emerging issues, and share relevant insights with internal teams.
Co-Development of creative content for ongoing monthly calendar in collaboration with creative team.
Additional job details:
Social Insight Mining
Platform: Track platform updates, cultural trends, and emerging behaviors-and turn them into actionable insights and opportunities
Audience: Develop specific social audience definitions, focusing on their social behaviors, interests, and interactions.
Brand: Create social brand and competitive audits
Produce social listening presentations geared towards insight and content creation appropriate for the brand and audience
Monitor social performance and adjust content in real time as needed
Recommend influencers that would align with the brand and audience
Social Content Collaboration
Internally pitch real-time or trend-reactive content in response to cultural moments
Collaborate with internal teams to ensure content quality and consistency across formats
Strategy Assisting
Partner with strategists to translate social insights into bigger-picture brand or comms strategy
Help develop social strategy along with strategists for brand campaigns and always-on content, including channel roles, content pillars, and audience targeting
Assist in briefs for content series or campaigns that are rooted in strategy, data, and cultural relevance
Contribute to post-campaign analysis and content performance reports, helping turn learnings into smarter future ideas
Platform Proficiency:
All social platforms (Tiktok, Meta, X, Snapchat, Pinterest, Youtube)
Social Listening Tools (Meltwater, Brandwatch, etc)
Familiar with Social Management Tools (Sprout Social, Hootsuite, etc)
Editing Tools a plus (Capcut, etc)
Salary Range: $85,000 - $100,000
To the extent permissible by local law, Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.
