Community Impact Manager

Salary : $130,748.80 - $161,657.60 Annually
Location : Housing Authority of the City of Los Angeles (HACLA), 2600 Wilshire Blvd., Los Angeles, CA
Job Type: At-Will Exempt
Job Number: 26-63
Department: Community Affairs
Opening Date: 09/01/2026

Characteristics of the Class: Under general direction, plans, organizes, manages, and provides administrative direction and oversight for the community engagement, outreach, and activities in the Community Affairs Department. The incumbent in this position will coordinate the communication engagement activities of the department with those of other departments and outside agencies.

• Develops and manages a community engagement program that informs residents and stakeholders of local issues and activities; project a positive public image of the agency, promote community involvement and awareness of HACLA activities, and improve community access to HACLA services.
• Collaborates and closely works with internal and external partners and contractors on the planning, developing, and operationalizing of the work efforts designated as outreach and community engagement.
• Works in partnership with community leaders, businesses, and neighborhood associations to promote and align HACLA's mission.
• Conducts research and comparative studies including public opinion surveys, market trend analysis, research analysis, and evaluations, and/or monitor vendors for this purpose, to aid in the preparation, implementation, and assessment of public information strategies and tactics.
• Serves as a primary point of contact for community members, including both business and neighborhood leaders.
• Supervises and coordinates the work of support staff in assigned functions.
• As assigned, oversees the administration, planning, execution, and evaluation of grant funded programs within the department.
• Promote the community and department organization to others to sustain and strengthen the sense of community identity.
• Identifies emerging methods, technologies, and trends related to open communication, community engagement, and public input.
• Attends and participates in community outreach events and meetings on behalf of the department.
• Performs other related duties as directed or required.

Knowledge, Abilities, and Skills
Knowledge of:

• Working knowledge of HUD funded housing programs, including Project Based Vouchers (PBV), Rental Assistance Demonstration (RAD), Choice Neighborhoods initiative (CNI), Low Income Housing Tax Credits, extensive knowledge of public housing redevelopment tenants' rights and protections.
• Knowledge of HUD Resident Advisory Council guidelines and regulations, resident leadership development.
• Principles, practices, methods, and techniques of public/community engagement, media relations, and program management.
• Principles and practices of public administration and local, state, and federal government services, policies, and procedures.
• Best practices in government and community engagement practices, including cutting edge principles of interactive strategies and technologies and how to translate practices into innovative and effective solutions.
• Methods and techniques for building relationships and trust with people from diverse cultural backgrounds.

Ability to:

• Advance collaboration and break down barriers within an organization and among community members.
• Deal effectively with community and neighborhood organizations.
• Formulate and accomplish strategic community awareness and engagement goals and objectives.

Skills:

• Community meeting organization and facilitation
• Community outreach and engagement

Minimum Qualifications:
Graduation from an accredited college or university with a Degree in Communications, Public Relations, or a closely related field -AND- five (5) years' experience in public outreach, economic development, or community engagement, including two (2) years of supervision -OR- any equivalent combination of education and experience.

Special Requirements: Must possess a valid California Class "C" Driver's License.

APPLICATION PROCESS

Applications will be reviewed for relevant experience, education, and/or training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. Only the most-qualified applicants will be considered and may be invited to the interview and selection process.
SELECTION PROCEDUREApplications will be reviewed for relevant experience, education and training. The application must be detailed and complete for proper evaluation.
HIRING INFORMATION
All job offers are contingent upon providing a successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.
Candidates will start at step one(1) of an eight (8) step salary range unless there are special exceptions in accordance with agency Personnel Rules.
HACLA Benefits

*Medical/Dental/Vision Plan:

• HACLA will provide up to 100% of the CalPERS medical premium rate for Los Angeles, San Bernardino & Ventura Counties Kaiser rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
• HACLA will provide 100% of basic Dental HMO rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
• HACLA will provide 100% basic Vision coverage for employee only, employee + one dependent, and employee + multiple dependents as applicable
• $250 OPT OUT payment is available for employees with a qualifying health plan outside of the employer network.
• Employees have the option to choose additional optional insurance such as Dental PPO, Custom Vision, additional medical coverage, and voluntary additional life insurance.

*Short-Term Disability/Long-Term Disability/Mandatory Life:

• HACLA will provide 100% of STD/LTD/Mandatory Life premiums for all eligible employees to maintain the IRS 125 Plan

*Pension Plan:

• HACLAretirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years.
  • For Classic members, the pension formula is 2.7% at 55 with members contributing 8% of their wages towards their retirement.
  • For PEPRA members, the pension formula is 2% at 62, with members contributing 7.75% of their wages towards their retirement.
  • CalPERS will make the determination regarding the type of membership for which the eligible employee will qualify.

*General Leave/Holidays/PTO:

• Annual leave accruals vary, depending upon the type of job/position (membership in employee organizational group) and years of service. Length of service increases accrual rates by employee organizational group when service requirements are met.
• Newly Hired Annual Accruals:
  • At-Will/Non-Represented accrual per pay period 5.23 hours (17 days annually)
  • Council of Housing Professionals-Management accrual per pay period 4.15 hours (14 days annually)
  • Council of Housing Professionals-Administration accrual per pay period 6.78 hours (22 days annually)
  • Service Employees International Union (Local 721) accrual per pay period 6.78 hours (22 days annually)
  • Los Angeles County Building and Construction Trades Council accrual per pay period 5.23 hours (17 days annually)
  • American Federation of State, County and Municipal Employees accrual per pay period 6.78 hours (22 days annually)
• 14 Observed Holidays:
  • New Year's Eve; New Years Day; Martin Luther King Jr's Birthday; President's Day; Cesar Chavez Day; Memorial Day; Juneteenth; Independence Day; Labor Day; Veteran's Day; Thanksgiving Day; Day After Thanksgiving; Christmas Eve, and Christmas Day.
• 12 Floating Holiday hours annually
• Opportunity to earn up to 160 hours of Paid Time Off (PTO) for eligible exempt employees as comp time per calendar year. Employees may cash out up to 160 hours of accrued and unused PTO annually.

*Additional Optional Benefits:

• Pre-Tax Deferred Compensation 457 Plan
• Group term life insurance
• Flexible Spending Account Options
• Tuition Reimbursement Program
• Employee Assistance Program
• Flexible Work Schedules
• Partial Telework Program

*Temporary Casual/Per-Diem employee are eligible to enroll/receive the following benefits:

• Kaiser Medical Insurance - 50% employer covered medical through Kaiser Permanente if working 30 hours or more per week.
• Paid Sick Time - At least 40 hours or 5 days of sick leave after 90 days of employment.
• Eligible casual employees may enter as Classic or PEPRA members if qualifying requirements are met.
• Per-Diem employees are not eligible for the Public Employee Retirement System (PERS).

Note: Temporary casual/per-diem employees are able to work up to 40 hours per week as necessary.

*Availability of benefits are dependent upon employment eligibility status with HACLA*
01

What is your highest level of education?

• High School
• Certification
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher

02

Is your Degree in Communications, Public Relations or a closely related field?

• Yes
• No

03

How many years of experience do you have in public outreach, economic development, or community engagement?

• Less than 1 year
• More than 1 year, but less than 2 years
• More than 2 years, but less than 3 years
• More than 3 years, but less than 4 years
• More than 4 years, but less than 5 years
• More than 5 years, but less than 6 years
• More than 6 years, but less than 7 years
• More than 7 years, but less than 8 years
• More than 8 years, but less than 9 years
• More than 9 years

Required Question