Communications & Media Relations Coordinator (Information Officer 3 PCN 252338)

Salary: $3,119.25 - $3,275.25 Biweekly
Location : Juneau or Anchorage or Fairbanks, AK
Job Type: Full Time
Job Number: 55721
Department: Transportation and Public Facilities
Division: DEC-Design, Eng, and Constr Admin Support Services
Opening Date: 10/16/2026
Closing Date: 10/28/2026 5:00 PM Alaska
Division: Southcoast Region Support Services
Position Open To: Alaska Residents Only
Bargaining Unit: General Government
Range: 20

Job Description
As the Communications & Media Relations Coordinator for DOT&PF's stunning Southcoast Region, where mountains meet the sea and every community is a photographer's dream. You'll create dynamic digital content, lead media outreach, and connect with coastal communities across Southeast Alaska. From ferry updates to front-page news, your work will help keep Alaskans informed and inspired. Come join our team and share the story of Alaska's roads, ferries, and the people who keep them moving!

Depending on the selected applicant's location, this position may be filled in Anchorage, Juneau or Fairbanks. Salary Information is below:

Anchorage: $3119.25 / bi-weekly
Fairbanks: $3213.00 / bi-weekly
Juneau: $3275.25 / bi-weekly
What you will be doing:
As an Information Officer, you will be responsible for enhancing public outreach and engagement by creating compelling digital content, producing publications, managing social media, and coordinating with the media. A critical part of your role involves providing timely and accurate updates during crises, working closely with media, local governments, tribal entities, and interagency partners to ensure effective communication.
Working within the Communications Team and supporting the Southcoast Region Director, you will develop visual and written materials for various platforms, including social media, website updates, and public outreach events, maintaining clear and consistent messaging. You will lead media requests, ensuring cohesive messaging across all channels.
You'll also help tell the story of the Alaska Marine Highway System (AMHS), highlighting its iconic routes, vital coastal ports, and the unique communities it serves throughout Southeast Alaska. From ferry schedules to community celebrations, your content will bring the AMHS journey to life.
The Communications Team operates within a matrix structure, fostering collaboration and supporting members with specialized training and resources. Your work will highlight Alaska's transportation initiatives, strengthening connections with diverse stakeholders, including state and local agencies, non-governmental organizations, and tribal entities.

The working environment you can expect:
Depending on the selected applicant's location, this position may be filled in Anchorage, Juneau or Fairbanks.
Working at the Alaska Department of Transportation and Public Facilities (DOT&PF) offers a uniquely challenging and rewarding environment. With Alaska's diverse and expansive terrain, coupled with its extreme weather conditions, employees of the DOT&PF can work in various locations, including remote locations and urban centers, addressing a wide range of transportation needs. Their roles demand adaptability and resourcefulness as they maintain and improve roads, bridges, airports, ports, and public facilities in a state known for rugged terrain and extreme seasonal changes. This work not only presents professionals with a range of fascinating challenges but also allows them to contribute to developing and maintaining critical infrastructure against the backdrop of Alaska's breathtaking natural beauty, reflecting a strong commitment to safety and environmental responsibility.
The benefits of joining our team:
Joining the Alaska Department of Transportation & Public Facilities (DOT&PF) offers an array of benefits, with career growth opportunities at the forefront. As an integral part of Alaska's infrastructure development and maintenance, DOT&PF provides employees with a dynamic and diverse work environment where they can continually enhance their skills and climb the career ladder. The department values professional development, offering training programs and mentorship opportunities to help individuals expand their expertise and advance in their chosen fields. With the vast and unique challenges of Alaska's geography and climate, employees can work on groundbreaking projects that contribute to the state's growth, making the DOT&PF an ideal choice for those seeking a fulfilling and evolving career in transportation and public facilities.
The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information:
The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public.
To view the general description and example of duties for the position please go to the following link:

https://www.governmentjobs.com/careers/Alaska/classspecs
Minimum Qualifications
Competency Description
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates you possess the minimum required competencies for the job class.

Any combination of education and/or experience that provides the applicant with competencies in

• Communications and Media: Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, visual media and social media.

• External Awareness: Understands and keeps up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders' views; is aware of the organization's impact on the external environment.

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

• Multimedia Technologies: Knowledge of the principles, methods, tools, and techniques to develop or apply technology using text, audio, graphics, or other media.

• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

• Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.

Equivalent to those typically gained by:

Any combination of preparatory post-secondary education and/or progressively responsible professional level experience in journalism, communications media, education, English, literature, fine arts, library science, radio, television, photography, advertising, marketing, sales, public relations and/or promotional work, freelance writing, technical writing and/or research, education, library work or other information dissemination field.

Special Note:

"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.

"Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
Additional Required Information
At time of interview, applicants are requested to submit (if not already attached to your application):

• If using education to meet the minimum qualifications, a copy of academic transcripts (unofficial are okay; please ensure that the institution name/URL is listed on the transcript).

ALASKA RESIDENTS ONLY

Please be sure to check our residency definition to determine if you qualify.
SUPPLEMENTAL QUESTIONS

For your application to be evaluated you must answer the Supplemental Questions.

The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are: Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency level for each competency listed in the supplemental questions.
EDUCATIONTo verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

Contact Information
For specific information about this position, please contact the hiring manager at the following:
Name: Jessica Bowers, Communications Director

Phone: (907)-465-3900
Email:
Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits avai