Communications Manager

International Motors is seeking a Communications Manager to lead communications, organizational readiness and adoption across its Digital & IT transformation portfolio. The role connects strategy and program delivery with the actions employees, leaders and affected dealer and customer audiences need to take.

This position requires onsite work at the Lisle office, with regular in-person engagement with business and technology leaders. The successful candidate will combine executive communication skills with practical experience leading change across ERP, enterprise AI, digital tools, portfolio governance and IT operating models

Schedule - Monday - Thurday (onsite - 8 am - 5 pm CST) / Friday - Remote

• Own integrated communications and change plans across priority programs. Assess stakeholder impacts, readiness and change capacity; establish sponsor actions, training needs and adoption measures; maintain one calendar that makes competing demands on employees visible.• Develop executive presentations, leadership talking points, town halls, employee updates, FAQs and manager toolkits. Translate complex technology and program information into clear messages explaining what is changing, why it matters and what each audience needs to do.• Embed DTO 2.0 and Lean Portfolio Review practices by preparing participants for their roles, decision rights and governance responsibilities. Communicate approved decisions, rationale, owners and required actions within two business days of each review.• Support NorthStar and SAP S/4HANA adoption with business process owners and program leads. Coordinate role-based training, business readiness assessments and user engagement for testing, cutover and hypercare, including changes to end-to-end processes and responsibilities.• Drive adoption of enterprise AI, Catapult initiatives and Microsoft 365 tools through practical use cases, champions and learning sessions. Explain approved usage and data-handling expectations, and track whether new capabilities become part of everyday work.• Prepare teams for Strata and IT service changes by communicating new responsibilities, support channels, service expectations and escalation routes. Align knowledge transfer and transition communications with internal teams and delivery partners.• Build active sponsor and change champion networks across Finance, Procurement, R&D, Manufacturing, Commercial Operations, Service Solutions and IT. Lead onsite workshops and listening sessions; address resistance, change fatigue and unresolved cross-functional actions.• Manage internal IT communications with Digital & IT leaders. Coordinate dealer and customer outreach through International Corporate Communications and the accountable business teams. Maintain accurate audience lists, channel ownership and consistent messages across programs.• Measure readiness, training effectiveness, user proficiency, active usage and stakeholder confidence. Review adoption at 30 and 60 days after implementation, report barriers and corrective actions, and escalate readiness gaps to program sponsors before key milestones.

• Bachelor's degree and at least 5 years of communications experience

OR

• Master's degree and at least 4 years of communications experience

OR

• At least 8 years of communications experience

• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

• Experience in automotive, commercial vehicles, manufacturing or another complex industrial business, including exposure to dealer or customer networks.• Experience with SAP S/4HANA or other ERP deployments, AI and digital workplace adoption, IT service transitions, or enterprise portfolio governance.• Prosci certification or another recognized change management qualification, with evidence of applying a structured approach to achieve adoption.• Experience coordinating global teams and delivery partners, and connecting headquarters communications with operational and frontline audiences.

This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.