**Ideal candidate will reside in western Washington as this positon does go onsite from time to time to our Renton campusThe Communications Consultant IV on the External Communications team is a trusted communications advisor who supports complex, high-impact initiatives spanning media relations, public affairs, executive communications, issues management, and reputation-building. This role supports the development and execution of strategic communications plans that advance organizational priorities, strengthen stakeholder trust, and increase visibility across member, consumer, business-to-business, and regulatory audiences.
Partnering with cross-functional teams, business leaders, and spokespersons, the consultant develops compelling narratives, crafts strategic messaging, and executes integrated communications strategies through paid and earned media and stakeholder engagement. The role provides counsel on proactive and reactive communications, supports public affairs initiatives, helps navigate sensitive issues, and identifies opportunities to enhance organizational reputation.
The successful candidate combines strong media relations experience, strategic thinking, exceptional writing skills, and sound judgment. They are adept at translating complex topics into clear, compelling stories and owned campaigns, influencing stakeholders, and driving communications initiatives in a dynamic, highly visible, and increasingly complex public affairs environment.
Job Summary:This individual contributor is primarily responsible for developing strategic communication plans and ensuring successful implementation of communication efforts. This position develops communications, manages projects or project components, and conducts communication activities.
Essential Responsibilities:- Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
- Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities.
- Ensures successful implementation of communication efforts by consulting with stakeholders on change management and implementation strategies; assessing effectiveness of communications and making modifications as necessary; monitoring key performance indicators and ongoing effectiveness of communications; and ensuring communication plans are implemented on time, on budget, and within agreed upon specifications.
- Develops communications by writing, editing, and producing complex content for KP communications programs and projects; proofreading and coordinating production of communications materials; ensuring final placement and distribution of materials; updating content on client-specific and internal/external channels; and ensuring content is consistent with the Kaiser Permanente brand and editorial guidelines in terms of tone, manner, and messaging.
- Manages projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; and coordinating project schedules and resource forecasts.
- Conducts communication activities by providing support to internal and/or external stakeholders; managing and maintaining vendor relationships; defining and communicating the KP brand to ensure positive reputation and recognition; ensuring communications align with KP standards; and ensuring communication activities and performance metrics are documented and tracked.
- Develops strategic communication plans by consulting with clients and stakeholders to identify business objectives, key performance indicators, and communication requirements; gathering and analyzing data and information; obtaining input and resources to fulfill communication plan objectives; ensuring plans are aligned with the organizational strategy; coordinating project schedules; providing input into budget; identifying and leveraging appropriate audiences and channels; and providing strategic support on a variety of organizational initiatives.
Knowledge, Skills and Abilities: (Core)- Ambiguity/Uncertainty Management
- Attention to Detail
- Business Knowledge
- Communication
- Critical Thinking
- Cross-Group Collaboration
- Decision Making
- Dependability
- Diversity, Equity, and Inclusion Support
- Drives Results
- Facilitation Skills
- Health Care Industry
- Influencing Others
- Integrity
- Learning Agility
- Organizational Savvy
- Problem Solving
- Short- and Long-term Learning & Recall
- Teamwork
- Topic-Specific Communication
Knowledge, Skills and Abilities: (Functional)- Acts with Compassion
- Business Planning
- Data Mining
- Delegation
- Negotiation
- Project Management
- Social Media
- Strategic Alignment
- Technical Communication
- Traditional and Digital Media
- Vendor Management
- Written Communication
Minimum Qualifications: - Minimum one (1) year experience in a leadership role with or without direct reports.
- Bachelors degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field and Minimum five (5) years experience in communications, writing, marketing, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
Preferred Qualifications:- Two (2) years experience working in an organization with union represented employees.
- Three (3) years professional experience in the development of digital or multi-media content.
Primary Location: Washington,Renton,Renton Administration - Rainier
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Worker Location: Flexible
Employee Group/Union Affiliation: NUE-WA-04|NUE|Non Union Employee
Job Level: Individual Contributor
Department: Renton Admin Baker - Rgnl PA-Media Relations - 1130
Pay Range: $112200 - $145200 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 5 % of the Time
