HVAC, plumbing, or electrical contractor licensing preferred
Proven experience in commercial HVAC service and mechanical contracting
Demonstrated success in team leadership and development
Direct experience managing budgets and driving financial results
Strong focus on customer retention and business growth
Experience overseeing multiple trades or service lines is desirable
Responsibilities
Take full charge of the commercial division's P&L and manage budgets
Implement pricing discipline and oversee job costing for profitability
Lead and mentor a team, fostering accountability and high performance
Grow customer relationships and drive recurring revenue
Provide financial reporting and performance updates to the GM
Benefits
Dynamic work environment with opportunities for growth
Supportive culture focused on team development
Engagement in strategic business planning
Hands-on leadership role with direct impact on operations
Focus on safety and compliance standards
Full Job Description
Are you an operational leader with a strong background in commercial mechanical contracting and a knack for driving financial growth?
Russell's Heating & Air is looking for a dynamic Commercial Services Manager to take ownership of our commercial division's P&L, lead high-performing teams, and scale our service operations.
If you thrive in a role that blends strategic business planning with hands-on operational leadership, we want to talk to you.
What You'll Do
P&L Ownership: Take full charge of the commercial division's P&L, developing and managing operating budgets, revenue forecasts, and financial improvement plans to hit our targets.
Drive Profitability: Implement pricing discipline, cost control, gross margin management, and labor efficiency. Oversee job costing, project profitability, material expenses, and overtime.
Lead & Mentor Teams: Lead, develop, and support a talented team, including supervisors and foremen, fostering a culture of accountability, safety, and high performance.
Scale Operations & Growth: Grow commercial customer relationships, expand service agreements, and drive recurring revenue while ensuring top-tier execution across maintenance, service, and replacement projects.
Collaborate with Leadership: Provide regular financial reporting, forecasts, and performance updates directly to the GM.
What We're Looking For
Licensing: HVAC, plumbing, or electrical contractor licensing is strongly preferred.
Industry Experience: Proven experience in commercial HVAC service, maintenance, replacement, or mechanical contracting, with a strong understanding of commercial service operations and job costing.
Leadership Track Record: Demonstrated success leading and developing teams, balancing operational oversight with team mentorship.
Financial Acumen: Direct experience managing a budget, overseeing labor productivity, and driving divisional financial results.
Relationship Builder: A strong focus on customer retention, satisfaction, and growing new business opportunities.
Multi-Trade Savvy: Experience overseeing multiple trades or service lines is highly desirable.
Measures of Success
Achievement of revenue, gross profit, and operating profit targets.
Consistent performance against established budgets and forecasts.
Growth in commercial customer relationships, service agreements, and recurring revenue.
Improved technician productivity, labor efficiency, and operational execution.
Strong adherence to safety, quality, and compliance standards.
