Position Summary The Commercial Sales Associate (Commercial Sales LDA) is a role that combines the development aspects of Parker's Leadership Development Program with exposure to the duties of a Jr. Key Account Manager. CSAs will work across a variety of divisions and product lines within the Aerospace group. This hands-on leadership development program is designed to provide participants with practical knowledge and experience across Commercial Sales Business Development, Product Line Management, and Customer Experience Management employing the use of discretion and independent judgment to support business objectives, customer relationships, and commercial growth initiatives. Throughout the program, Associates will participate in leadership training and development experiences focused on building skills in sales strategy, customer engagement, business analysis, team leadership, and management. Rotational assignments are structured to expose participants to coaching and mentoring from experienced team members across the organization, as well as to different divisions, facilities, customer accounts, and product lines with the goal of preparing Associates for future commercial sales leadership roles.
Commercial Sales Leadership Development Program Details:- Rotational Period: 2 years
- Program Structure: 3, 8-month rotational assignments at different Parker locations. Occasional travel within rotations.
- Travel requirements: The assignments will likely require relocation. Geographic flexibility is required during and after the program.
Scope/Supervision and Interaction:____ Has Direct Reports __X__ Does Not Have Direct Reports
Responsibilities The program is designed to strengthen both business acumen and leadership capability, giving participants exposure to real projects, senior mentorship, and increasing responsibility so they can grow into future sales leaders who understand both customer needs and overall business strategy. Participants will also cultivate soft skills such as leadership, communication, and business acumen that are essential for their professional growth. In addition to the various leadership development activities, tasks related to the Program and Parker product exposure, the LDA will perform direct responsibilities related to a Jr. Key Account Manager assignment, including, but not limited to:
- Support management of the customer relationship and daily interactions. Implement or support customer action calls, customer visits, complaint resolution, etc.
- Act as the liaison between the customer and other departments within the divisions such as Product Development, Customer Service, Contracts, Quality, and Engineering.
- Engage with the customer to help ensure their experience matches their expectations and that they are satisfied with Parker products and support level.
- Develop an understanding of market and customer trends.
- Understand performance measurements to optimize the customer's perceptions including customer scorecard review and resolving variances.
- Maintain current functional and technical knowledge of Aerospace product lines.
- Assist with proposal creation and project management actives such as creating and updating schedules, correspondences, and tracking scope changes.
- Develop an understanding of general contract terms through collaboration with Contracts, Pricing, and Accounts Receivable.
- Support and participate in annual Customer Relationship Review process capturing customer feedback or action items and follow up for resolution.
- Assists the divisions in planning strategy to provide the products and service required for their assigned accounts. Actively supports cross division and other group products with proper referral.
- Assist with proposal creation by developing a value proposition emphasizing strategic pricing. Lead project management activities such as updating schedules, correspondences, and tracking scope changes.
Qualifications- Bachelor's degree in engineering discipline
- Technical competence; being mechanically inclined is preferred
- Must be willing and able to relocate
- Demonstrated leadership skills. Experience with sales or customer support a plus.
- Excellent verbal and written communication skills
- This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.
Pay, Benefits, Work Schedule Competitive Compensation- Pay Range: $64,975.00 to $108,325.00 annually
- Participation in Annual Incentive Program
Benefit & Retirement Plans Parker offers competitive benefit programs, including:
- Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
- 401(k) Plan with company matching contributions at 100% of the first 5% of pay.
- Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
- Career development and tuition reimbursement.
- Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
- Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
- Paid Time Off and Company-Paid Holidays.
