Minimum 3 years in commercial lines insurance, ideally with carrier relations or agency management experience.
Active property & casualty license or ability to obtain within 90 days.
Knowledge of commercial products like Commercial Automobile and General Liability.
Strong negotiation and communication skills with attention to detail.
Proficient in agency management systems and Microsoft Office.
Bachelor's degree preferred; CPCU or CIC designation is a plus.
Experience with E&S and specialty markets is advantageous.
Responsibilities
Identify and target carriers to fill gaps in the commercial market portfolio.
Secure and maintain appointments with various commercial carriers.
Manage the entire carrier appointment process from application to activation.
Build relationships with underwriters and marketing representatives.
Negotiate commission and profit-sharing agreements with carriers.
Track performance metrics like premium volume and loss ratios.
Collaborate with producers to place accounts and communicate market changes.
Benefits
Opportunity to work with a diverse range of commercial carriers.
Collaborative environment with producers and leadership.
Access to ongoing professional development and training.
Potential for career advancement within a growing agency.
Full Job Description
Mid Mountain Insurance Agency (MMIA), a Fortegra-affiliated business, is seeking a relationship-driven Commercial Lines Carrier Relations Manager to expand and strengthen the agency's commercial carrier appointments. This role secures new appointments with standard, E&S, and specialty carriers and MGAs across Commercial Automobile, Commercial Property, General Liability, Professional Liability, and Workers' Compensation, and builds the relationships that earn the agency better market access, terms, and growth. The position works closely with producers, account managers, and leadership to close gaps in the commercial market portfolio.
Qualifications:
Minimum of 3 years of experience in commercial lines insurance, with a background in carrier relations, marketing, underwriting, or agency management; 3-5 years preferred.
Active property & casualty license, or the ability to obtain one within 90 days.
Working knowledge of commercial products, including Commercial Automobile, Commercial Property, General Liability, Professional Liability, and Workers' Compensation.
Strong negotiation, written, and verbal communication skills, with attention to detail and consistent follow-through.
Proficiency with agency management systems (e.g., Applied Epic, AMS360), carrier portals, and Microsoft Office.
Bachelor's degree from an accredited institution preferred.
CPCU, CIC, or similar insurance designation preferred.
Experience negotiating carrier or MGA agreements, commission structures, or contingency arrangements preferred.
Experience with E&S and specialty markets or wholesale broker relationships preferred.
Primary Job Functions:
Identify gaps in the commercial market portfolio, including industries, classes, and coverage lines, and target carriers and MGAs to fill them.
Secure and maintain standard carrier appointments in Commercial Automobile, Commercial Property, General Liability, Professional Liability, and Workers' Compensation.
Manage the carrier appointment process from application and contracting through licensing, onboarding, and activation, tracking agreements, approvals, and signatures through completion.
Build and maintain relationships with carrier underwriters, marketing representatives, and MGA and wholesale contacts.
Negotiate commission schedules, contingency and profit-sharing agreements, and underwriting authority where possible.
Track premium volume, loss ratios, and retention by carrier to meet minimum production requirements and strengthen the agency's standing.
Partner with producers and account managers to place accounts, and communicate carrier appetite, guideline changes, and new market opportunities.
Coordinate carrier meetings, market reviews, and agency visits, documenting decisions and follow-up items.
Monitor carrier performance and appointment status, identify issues early, and escalate with recommended next steps.
Prepare concise reports for leadership on appointment activity, carrier production, and market access opportunities.
Keep appointment records, contracts, and compliance documentation accurate and current.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
