Division or Field Office: New York Branch Office
Department of Position:Claims Department
Work from:Home within ERIEs Footprint
Salary Range:$79,191.00 - $126,500.00 *
salary range is for this level and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
Position SummaryExercises independent discretion in handling complex and/or high exposure commercial liability claims and commercial litigation.
- This is a remote, work from home position.
- The candidate can work anywhere within Erie's Footprint.
- The successful candidate will be required to have or obtain the KY, NC, and WV adjuster licenses in the time permitted within the guidelines. Other licenses may be required as the business need requires.
Duties and Responsibilities- Conducts investigations, evaluates and makes recommendations regarding coverage, liability, and resolution strategies.
- Handles or assists in handling of litigated claims as directed. Makes recommendations regarding litigation as appropriate.
- Responds to complaints and inquiries and resolves issues.
- Selects and directs outside experts, and vendors.
- Trains and mentors less experienced staff.
- Completes required training.
The first three duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Capabilities- Values Diversity
- Nimble Learning
- Self-Development
- Information Management Skills
- Collaborates
- Customer Focus
- Job-Specific Knowledge
- Cultivates Innovation
- Optimizes Work Processes (IC)
- Instills Trust
- Ensures Accountability
- Decision Quality
QualificationsMinimum Educational Requirements- High school diploma or GED required.
- Associates or bachelors degree preferred.
Additional Experience - Five years' previous claims handling experience or equivalent experience in the legal field required.
- Travel for training may be required.
Designations and/or Licenses - Completion of Associate in Claims (AIC) program preferred.
- Commercial, Property, Casualty, Underwriter (CPCU) designation preferred.
- Appropriate license as required by state.
- Valid driver's license and good driving record required.
Physical Requirements- Use of Personal Protective Equipment (PPE) is required for this role.
- Ability to move over 50 lbs using lifting aide equipment; Occasional (
- Climbing/accessing heights; Rarely
- Driving; Occasional (
- Lifting/Moving 0-20 lbs; Occasional (
- Lifting/Moving 20-50 lbs; Occasional (
- Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
- Pushing/Pulling/moving objects, equipment with wheels; Occasional (
