Industry/Sector
Banking and Capital Markets
Specialism
Operations
Management Level
Senior Associate
Job Description & Summary
The Opportunity
As a Commercial Lending Transformation Sr Associate you will help clients improve lending operations, streamline processes, and support efforts that modernize loan origination, servicing, underwriting, collections, and settlement activities within our Advisory practice. As a Senior Associate you will analyze complex business issues, manage assigned workstreams, mentor junior team members, and use critical thinking to bring structure to unstructured problems while building meaningful client relationships. In this role at PwC, you will use tools, data, and industry trends to interpret issues, review work for accuracy and relevance, communicate in a clear and structured way, and contribute to transformation efforts that support growth and profitability.
Responsibilities
- Analyzing commercial lending operations and identifying opportunities to improve process flow, controls, and service delivery
- Supporting transformation workstreams across loan origination, servicing, underwriting, collections, recoveries, and settlement activities
- Applying business process improvement, operational excellence, and performance metrics to translate findings into practical recommendations
- Using data analysis and digital tooling to assess current-state operations and track progress against project goals
- Developing deliverables that synthesize industry trends, process issues, and future-state operating approaches for financial services clients
- Coordinating assigned tasks, reviewing work products for accuracy, and supporting quality checks across team deliverables
- Engaging with client stakeholders to gather requirements, clarify process needs, and maintain productive working relationships
- Contributing to change management activities by helping teams adapt to new operating models, systems, and procedures
What You Must Have
- At least a Bachelor's degree
- At least 3 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance
- Demonstrating commercial lending transformation project experience in financial services
- Applying process improvement skills within payments or lending operations
- Analyzing data trends to inform operational recommendations
- Supporting client-facing workstreams and cross-functional deliverables
- Coaching junior team members while managing assigned tasks
Travel Requirements
Up to 60%
Job Posting End Date
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
