SUMMARY:
Responsible for the sales, marketing and support of WesBanco's Commercial Card and Integrated Payments products and services. Partners with Commercial and Treasury Sales teams to ensure delivery of commercial card products to larger commercial clients and prospects. Works to increase Interchange revenue through increasing commercial card and integrated payment services to new clients, while working with existing commercial card clients to expand program spend. Analyzes the profitability of new commercial card business opportunities. Internal clients are developed as primary lead sources but works closely with the Commercial and Treasury Sales teams to grow leads. Provides timely and accurate reporting of required sales and business development reports.
CUSTOMER SERVICE SKILLS:
Willingness to provide a level of service which will clearly differentiate us from our competitors.
INTERPERSONAL SKILLS:
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES: (include the following, other duties may be assigned)
Responsible for WesBanco's Commercial Card and Integrated Payables production and profitability by partnering with Treasury Sales Officers, Commercial Lenders and Branch partners to grow new and existing commercial card programs.
Maintains a comprehensive understanding of WesBanco's Commercial Card and Integrated Payables product offering. Keeps a working knowledge of TM products and services to assist in cross selling related TM products.
Participates and guides the client through the Commercial Card and Integrated Payments onboarding process, assisting the client in planning and execution of commercial card roll out. This may include working with the clients IT area to assure file lay out correctness, where needed to assure a successful launch.
Meets assigned new commercial card client and fee goals as established annually for Commercial Card and Integrated Payables.
Leads demand generating marketing activities for commercial cards and integrated payables.
Ensures that pricing presented to clients or internal stakeholders represents profitable and viable business to WesBanco.
Acts as a support and education resource for selling of commercial cards and integrated payables to Treasury Management, Commercial and Branch partners.
Assists management in the development of new commercial cards services, modification of existing card services, development of marketing strategy and establishment of sales growth objectives.
Establishes proper legal documentation for all Treasury Management products.
In conjunction with Treasury Management Support and Onboarding, may assist in training and developing all commercial team members on Treasury Management commercial card products and pricing.
Creates and maintains a monthly pipeline and closed sales report for Commercial Management and Executive Leadership.
Ensures the safety and soundness of TM functions or customer activity based upon the bank's risk management policy and procedures.
Other duties as assigned.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Dedicated to meeting the expectations and requirements of internal and external customers. Communicates with the client to establish and maintain effective relationships with clients.
Ability to interact effectively across all levels of the organization, including senior management, commercial lending and branch network, and other departments.
Ability to accurately follow instructions, multi-task, listen attentively.
Detail oriented with good organizational skills.
Able to work independently.
Ability to prioritize and meet deadlines.
Excellent verbal, written and presentation skills.
Ability to identify, define, analyze and solve problems. Follows through with problem until resolved.
Team player with a positive outlook.
Travel required throughout the WesBanco footprint to meet with clients.
Must display demonstrated knowledge of Word, Excel, Outlook and PowerPoint.
Must be comfortable working with online systems and connecting remotely with customers via Webex or similar software.
ADDITIONAL INFORMATION:
The wage range for the Commercial Card Officer is $115,000 - $132,000 annually. The position includes 22 days of PTO (Paid Time Off), 5 days of STD (Short Term Disability), 11 annual paid holidays and 1 float holiday.
WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.
4 year degree, business major preferred and/or four years of related banking experience or equivalent combination of both.
Minimum of three years of experience in Commercial Card/Integrated Payables required, sales or account management preferred. Strong knowledge of payment systems, depository products, and operational delivery required.
Strong leadership skills with proven ability to effectively lead cross functional projects and ability to think strategically required.
