Experience in at least two of the following: Sales, Marketing, and Customer Service
Strong grasp of commercial KPIs and business performance metrics
Proven track record in managing cross-functional projects
Familiarity with multiple data sources and systems
Excellent communication and data storytelling abilities
Experience in data governance and KPI definitions
Hands-on experience with Salesforce and Tableau preferred
Exposure to Power BI, Adobe Analytics, or Qualtrics is advantageous
Responsibilities
Lead analytics initiatives across Sales, Marketing, and Customer Service
Integrate various data sources for a comprehensive view of commercial performance
Define and enhance key commercial KPIs for consistency
Analyze data and create reports using Salesforce and Tableau
Translate complex data into actionable business insights
Enhance data governance, documentation, and reporting processes
Collaborate with business and technical teams to advance projects
Benefits
Medical, dental, and vision insurance
Hybrid work model with onsite requirements
Eligibility for a 10% annual bonus
Direct hire employment type
Full Job Description
Our client, a large, established building products manufacturer with a strong North American presence and global footprint, is seeking a Commercial Analytics Manager to help continue building out its Commercial Analytics Center of Excellence.
This person will work across Sales, Marketing, and Customer Service, connecting data and KPIs to provide a clearer picture of overall commercial performance. This is a hands-on analytics role that combines data analysis, cross-functional project leadership, and stakeholder management.
The strongest candidate will combine analytics expertise, business acumen, and project leadership rather than specializing solely in dashboard development or one analytics platform.
What's the job?
Lead analytics projects across Sales, Marketing, and Customer Service
Connect multiple data sources to provide a holistic view of commercial performance
Define, track, and improve consistency around key commercial KPIs
Work hands-on in Salesforce and Tableau to analyze data and build reporting
Translate complex data into clear business trends and takeaways
Improve data governance, documentation, and reporting processes
Partner across business and technical teams to drive projects forward
What's needed?
Experience supporting at least 2 of 3 areas: Sales, Marketing, and Customer Service
Strong understanding of commercial KPIs and overall business performance
