Commercial Account Executive

Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team's scheduled collaboration weeks. Managers will determine in-person time according to business needs.

This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time.

Although candidates in this role can be based remotely, we prefer candidates based in the San Francisco Bay Area who can collaborate in person 2 days a week, or candidates in the Pacific Time Zone.

The Opportunity

As a Commercial Account Executive, you will be responsible for driving net-new sales and expansion of Superhuman within the Commercial segment, with a focus on named accounts with 250-4,999 employees. Your primary motion will be selling our Go platform to large enterprises while partnering with product-specific overlays to drive multi-product bundles and standalone revenue across your assigned book of business, across Coda and Mail.

You will pioneer some of our largest and most strategic deals - landing new logos, formalizing enterprise-wide relationships with companies that already have hundreds (or thousands) of employees using Superhuman, and expanding existing customers into multi-product commitments.

You will report to the Commercial Sales Manager. You will also set the standard for what future Commercial AEs will be expected to do and how they will be supported by Marketing, Product, Sales Engineering, and Legal/Finance.

In this role, you will:

• Own the full sales cycle from prospecting through close for enterprise accounts (250-4,999 employees), with a focus on landing the Go platform as the primary entry point.
• Drive multi-product revenue by partnering closely with product-specific overlays to position and sell bundles across Go, Mail, and the broader Superhuman ecosystem within your accounts.
• Build and manage pipeline across both net-new prospects and your existing customer base, identifying expansion and upsell opportunities that drive incremental ARR.
• Develop executive relationships and multi-thread across buying committees - from end users and department heads to CIOs and procurement - to build enterprise-wide consensus.
• Navigate complex deal cycles involving legal reviews, security questionnaires, procurement processes, and multi-stakeholder approval chains.
• Collaborate cross-functionally with Sales Engineering, Product, Marketing, and Customer Success to deliver tailored solutions and drive adoption post-sale.
• Pioneer the Commercial playbook - the processes, positioning, and deal structures you establish will become the foundation for every Enterprise AE who follows.
• Maintain CRM discipline with accurate forecasting, timely next-step updates, and clean pipeline hygiene in Salesforce.

Qualifications

• 3+ years of quota-carrying B2B SaaS sales experience, with at least 2 years closing commercial deals (250-4,999 employee companies).
• Demonstrated track record of exceeding quota, with experience managing deal sizes of $50K+ ACV.
• Experience selling into complex organizations with multi-stakeholder buying committees, long sales cycles, and cross-functional alignment requirements.
• Strong multi-product selling instincts - the ability to land with one product and expand into a broader platform conversation with support from overlay partners.
• Excellent discovery skills and business acumen - you understand how to map organizational pain to product value and build a compelling business case.
• Comfort operating in an early-stage enterprise motion where you are building the playbook, not just following one.
• Familiarity with MEDDPICC or similar enterprise sales methodologies.
• Outstanding written and verbal communication skills - you will be the face of Superhuman to some of the world's largest companies.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Nice to Have:

• Experience selling AI productivity, collaboration, or communication software to enterprise buyers.
• Background working alongside product overlays, specialist sellers, or solutions engineering teams in a multi-product GTM motion.
• Familiarity selling into IT, Security, or Procurement stakeholders in regulated industries.
• Prior experience at a high-growth company where you helped build the enterprise sales function from the ground up.

Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected "On Target Earnings" (OTE) for this role are outlined and may be modified in the future.

The commission portion for this role will be 50% of the On-Target Earnings (OTE).

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information.

We encourage you to apply

At Superhuman, we value our differences, and we encourage all to apply-especially those whose identities are traditionally underrepresented in tech organizations.