Minimum of 5 years of leadership experience in a collision repair facility
Proven ability to lead and develop successful teams
Strong operational and financial management skills
Experience managing production, workflow, and shop profitability
Knowledge of estimating, blueprinting, and repair planning
Experience with DRP relationships is a plus
Proficiency with CCC ONE estimating software preferred
Excellent communication and problem-solving skills
Ability to thrive in a fast-paced environment
Commitment to high-quality repairs and customer experience
Responsibilities
Lead day-to-day operations of the collision repair center
Build, coach, and motivate a high-performing team
Foster a positive and safety-focused work environment
Conduct daily production meetings to ensure efficient repairs
Manage repair plans, production schedules, and technician workflow
Dispatch work to maximize productivity and cycle time
Support estimating and repair planning as needed
Monitor financial performance and shop profitability
Review and reconcile repair orders for timely completion
Oversee payroll approval and scheduling
Deliver exceptional customer experience while meeting CSI standards
Maintain an organized and efficient facility
Partner with leadership to improve shop performance
Benefits
Medical, dental, and vision insurance starting on Day One
$50,000 employer-paid life insurance
401(k) with company match
Health Savings Account (HSA)
Paid Time Off including six holidays and your birthday
Paid I-CAR and OEM certification training
Ongoing leadership development and career advancement opportunities
Employee Assistance Program for mental health and counseling services
Financial and legal assistance, wellness benefits, and coaching support
Full Job Description
General Manager - Auto Body Collision Repair
What We Offer
Competitive compensation based on experience and qualifications
Medical, dental, and vision insurance beginning on Day One (including domestic partners)
$50,000 employer-paid life insurance
401(k) with company match
Health Savings Account (HSA)
Paid Time Off to support work-life balance, including:
Six paid holidays
Black Friday
Your Birthday off
Paid I-CAR and OEM certification training
Ongoing leadership development and career advancement opportunities
Employee Assistance Program providing confidential support for:
Mental health and counseling services
Financial and legal assistance
Wellness and lifestyle benefits
Professional development and peak performance coaching
About the Role
As the General Manager, you'll lead every aspect of your collision repair center's success. You'll create an environment where employees are engaged, customers receive exceptional service, and operational goals are consistently achieved.
This role combines leadership, operational management, financial accountability, and customer experience to ensure your location performs at the highest level.
You'll have the opportunity to build a winning culture, develop future leaders, and play an important role in VIVE Collision's continued growth.
What You'll Do
Lead the day-to-day operations of the collision repair center
Build, coach, develop, and motivate a high-performing team
Foster a positive, accountable, and safety-focused work environment
Conduct daily production meetings to keep repairs moving efficiently
Manage repair plans, production schedules, and technician workflow
Dispatch work to maximize productivity and cycle time performance
Support estimating and repair planning when needed
Review and reconcile repair orders while ensuring timely closing of completed work
Oversee payroll approval, scheduling, and other people management responsibilities
Deliver an exceptional customer experience while maintaining company CSI standards
Maintain an organized, clean, and efficient facility
Partner with operations leadership and support teams to continuously improve shop performance
What We're Looking For
Minimum of 5 years of leadership experience managing a collision repair facility
Proven ability to lead, coach, and develop successful teams
Strong operational and financial management skills
Experience managing production, workflow, cycle time, and shop profitability
Strong knowledge of estimating, blueprinting, repair planning, and customer service
Experience working with DRP relationships is a plus
Proficiency with CCC ONE estimating and management software preferred
Excellent communication, organizational, and problem-solving skills
Ability to thrive in a fast-paced, team-oriented environment
Commitment to delivering high-quality repairs and an exceptional customer experience
The specific pay rate/salary offered to a candidate may be influenced by a number of factors including experience, education, specialized certifications from OEMs, and where the job is located.
