CNC Field Service Technician

KRC Machine Tool Solutions

$83K — $93K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of machine tool field service experience.
  • Associate's degree in electronic engineering or related field (experience can substitute for education).
  • Advanced knowledge of mechanical systems and components.
  • Full understanding of CNC controls and functions.
  • Familiarity with advanced troubleshooting of electronic circuitry.
  • Effective interpersonal skills and ability to communicate.
  • Dependable transportation is required.

Responsibilities

  • Dismantle and prepare machines for shipment.
  • Level and align machines for optimal performance.
  • Diagnose and repair major machine tool issues.
  • Disassemble, repair, and rebuild machine components and assemblies.
  • Organize, tag, and mark components for future use.
  • Conduct first-time power-ups and troubleshooting of machines.
  • Train customers on CNC control systems and assist in employee development.

Benefits

  • Training and tuition reimbursement programs.
  • Company-paid uniforms and cell phones.
  • Provided company truck for field services.
  • Paid vacation, sick time, and holidays.
  • Comprehensive health, vision, dental, and life insurance.
  • 401k plan with profit sharing.
  • Referral bonus program offering up to $6,000.
Full Job Description
Job Type

Full-time

Description

TRAVEL: REQUIRED UP TO 100%

WORK SUMMARY:

Perform a wide variety of tasks associated with servicing, repairing or operation of most CNC machine tools. Use precision test equipment to analyze, troubleshoot and repair complex mechanical and electrical problems. Advanced operation of CNC controls from different manufacturers. Successfully coordinate and complete the installation of all machine tools. Work closely with customers, vendors, OEM's, and other KRC personnel. Independently organize and complete a successful service call. Assist other service engineers, and preventive maintenance technicians. General scraping and fitting of machine tool components (not mandatory but improves your value). Troubleshoot and repair electronic circuitry to component level. Perform a variety of advanced specialized machine tool repair processes.

JOB RESPONSIBILITIES:
  • Dismantle and prepare machines for shipment
  • Level and alignment of machines.
  • Troubleshoot and repair major machine tool problems.
  • Disassemble, repair, and rebuild machine tool sub-assemblies and assemblies.
  • Organize, tag, and mark components for future assembly.
  • Identify, repair, or replace damaged components.
  • First-time power-up and troubleshooting of machines.
  • Servo system tuning.
  • Report activities and expenses timely and accurately
  • Train other employees for advancement
  • Train customers on the operation of CNC control systems.
  • Advanced troubleshooting and repair of electronic circuitry.
  • Communicate with customers, vendors, OEM, and KRC personnel.
  • Keep the work area neat, clean, and organized.
  • Travel to customers' facilities often and on short notice
  • Work with minimal supervision.
  • Other duties as assigned

JOB REQUIREMENTS:
  • Advanced machine tool knowledge and terminology.
  • 3 or more years of experience in machine tool field service.
  • Associates degree in electronic engineering or related field of study-experience may be substituted for the education.
  • Complete knowledge of mechanical systems and components.
  • Full understanding of multiple machine tool specifications and have an advanced knowledge of test equipment.
  • Mechanical hand tools and tool box.
  • Intermediate knowledge of parametric programming and ladder logic.
  • Basic knowledge of hand tools and some power tools.
  • Set up and operate Renishaw Ballbar and Renishaw Laser Calibration equipment (desirable, not mandatory).
  • Ability to do final scrape and or fitting of most machine tool components is desirable (not mandatory).
  • Working knowledge of applications processes and programming.
  • Dependable transportation.
  • Excellent interpersonal skills.
  • Intermediate computer skills.
  • Advanced troubleshooting abilities.
  • In depth understanding of CNC controls and functions.
  • Must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employee purposes.

Physical Requirements
  • Frequent bending, stooping, crouching, climbing, balancing, kneeling, and reaching.
  • Standing and walking 8-10 hours per day.
  • Lift up to 60 lbs. regularly (with or without crane assistance).
  • Push/pull up to 35 lbs. regularly.
  • Climb stairs and ladders.
  • Work on elevated platforms.
  • Work in uncontrolled environments (noise, dust, dirt, mobile equipment).
  • Work overtime and weekends as required.
  • Daily and overnight travel (approximately 85%).
  • Ability to use all limbs with dexterity and maintain visual/audio awareness of surroundings.

Supervisory Responsibilities
  • None.

KRC MACHINE TOOL SOLUTIONS OFFERS COMPETITIVE WAGES AND EXCELLENT BENEFITS, INCLUDING:
  • Training & Tuition Reimbursement
  • Company-paid Uniforms and Cell Phones
  • Company truck provided for field service technicians
  • Paid Vacation, Sick Time, and Holidays.
  • Health Insurance, Vision, Life, Dental, Long & Short-Term Disability, 401k Profit Sharing
  • Referral Bonus Program of $6,000
  • A Positive & Development-Oriented Work Environment

Salary Description

$40 - 45 per hour

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