3+ years of hands-on experience with industrial machinery or CNC equipment
Strong electrical and mechanical troubleshooting skills
Ability to read and interpret electrical schematics
Experience diagnosing issues with motors, drives, sensors, and controls
Technical degree or certification in industrial maintenance or mechatronics
Ability to work independently and communicate professionally
Valid driver's license and acceptable driving record
Responsibilities
Diagnose, repair, and maintain various CNC metalworking machines
Install and set up machines at customer sites
Perform adjustments and repairs on spindles, drives, and hydraulic systems
Troubleshoot electrical, mechanical, and hydraulic systems
Calibrate and replace components for precise machine performance
Maintain detailed service records and communicate findings
Travel locally to customer sites, with occasional overnight stays
Benefits
Company-provided service vehicle, fuel, tools, and travel expenses
Medical, dental, and vision coverage starting on day one
401(k) with company match
Opportunities to learn multiple machine brands
Independence in the field with technical support from an experienced service organization
Long-established company with an expanding Texas operation
Full Job Description
CNC Field Service Technician - Dallas/Fort Worth
Do you enjoy diagnosing electrical, mechanical, and hydraulic issues on advanced industrial equipment? Productivity Inc. is seeking a skilled Maintenance Technician to support high-precision CNC machine tools and automation systems at customer facilities throughout the region.
We're seeking a skilled Maintenance Technician with direct CNC machine tool experience, along with industrial maintenance and electrical training, to support customers with maintenance, troubleshooting, and repair of advanced production equipment.
This position is based out of our Richardson, TX office, serving customers across northern Texas with a focus on the Dallas-Fort Worth region.
What You'll Do
Diagnose, repair, and maintain a variety of CNC metalworking machines (Haas, Makino, Matsuura, Hwacheon, Citizen/Miyano, etc.)
Machine installations and setup
Perform adjustments and repairs of spindles, drives, slides, hydraulic systems, electronic controls, electrical peripherals, and other items
Troubleshoot electrical, mechanical, and hydraulic systems
Calibrate, adjust, and replace components to ensure precise machine performance
Maintain detailed service records and communicate findings with customers and internal teams
Travel locally to customer sites within northern Texas, with emphasis in the Dallas-Fort Worth area; occasional overnights (4-6 per month) may be required.
What You Bring
Required
3+ years of hands-on experience troubleshooting and repairing industrial machinery or CNC equipment.
Strong electrical and mechanical troubleshooting skills.
Ability to read and interpret electrical schematics.
Experience diagnosing problems with motors, drives, sensors, controls, or related components.
Technical degree or certification in industrial maintenance, mechatronics, or a related discipline.
Ability to work independently and communicate professionally with customers.
Valid driver's license and acceptable driving record.
Preferred
CNC machine tool maintenance (especially Makino, Matsuura) or field service experience.
FANUC, Mitsubishi, or other CNC control experience.
Knowledge of servo systems, ball screws, spindles, hydraulics, and machine calibration.
Compensation and Benefits
$35-$42/hour DOE, plus incentives - annual performance & salary reviews
Company-provided service vehicle, fuel, tools, and travel expenses, if applicable.
Primarily local (in-state) travel with approximately 4-6 overnights per month
Opportunities to learn multiple machine brands.
Medical, dental, and vision coverage starting on day one.
401(k) with company match.
Long-established company with an expanding Texas operation.
Independence in the field with technical support from an experienced service organization.
Apply Now
Be part of a team that values innovation, collaboration, and excellence. Productivity Inc. is proud to provide Equal Employment Opportunities to all applicants and employees.
