OverviewThis role requires U.S. citizenship to meet federal contract requirements related to access to sensitive government data.The DevOps Engineer III (Cloud Platform Engineer III) is a senior level technical contributor responsible for the development, automation, and maintenance of the organization's multi-cloud ecosystem. This role focuses on refactoring legacy infrastructure into resilient, standardized Infrastructure-as-Code (IaC) to eliminate single points of failure and operational drag. The candidate participates in architectural and design decisions while contributing as a primary technical resource for Terraform, CloudFormation, and cloud-native services. Working closely with development, security, and networking teams, the DevOps Engineer III implements complex production environments across AWS, Azure, and GCP. The focus is on driving scalability through high-level automation-transitioning from manual intake to self-service orchestration-while ensuring strict adherence to global security, IAM governance, and compliance standards. This position follows agile workflows and delivery timelines. This position has no responsibility for providing care to patients.ResponsibilitiesEssential Functions• Infrastructure-as-Code (IaC) Development: Contributes advanced development and refactoring of Terraform and CloudFormation codebases. Develops reusable modules and standardized network patterns to ensure infrastructure parity across AWS, Azure, and GCP.
• REST API Development & Integration: Designs and develops custom code to interface with REST APIs for cloud service providers and internal platforms (e.g., ServiceNow, GitHub, BeyondTrust). This includes creating automated middleware or scripts to facilitate data exchange and trigger complex orchestration workflows.
• Cloud Orchestration & Self-Service: Contributes to the design and implementation of automated cloud provisioning workflows by integrating ServiceNow, GitHub Actions, Ansible and Terraform Cloud via IaC and pipelines to replace manual processes.
• Multi-Cloud Platform Stewardship: Implements logging, monitoring, and observability solutions in Azure and GCP to align with established AWS enterprise standards via IaC.
• Configuration Management: Develops and maintains "configuration as code" using Ansible to automate system roles, patching, and the onboarding of development teams into cloud-native environments.
• Modernization & POCs: Executes proof-of-concept (POC) initiatives for modernizing legacy infrastructure with modern cloud technologies and enterprise AI infrastructure.
• Tooling Lifecycle Management: Manages the governance, maintenance, and updates for core cloud and IaC technologies. Investigates and recommends new technologies that modernize and increase the efficiency of the organization.
• Team Enablement & Redundancy: Provides senior-level technical oversight and redundancy for critical cloud systems. Supports and mentors DevOps I and II engineers. Leads and contributes to internal Communities of Practice.
• Security & Compliance Implementation: Implements IAM roles, security groups, and baseline security controls, supporting CIS hardening and compliance requirements through automated configuration and policy enforcement.
• Observability & Operational Support: Develops, configures, and supports logging and monitoring solutions across "hybrid cloud" infrastructure, including AWS, Azure, and GCP to maintain visibility into platform health, automation outcomes, and system performance.
• Cross-Functional Collaboration: Collaborate and consult with cross-functional teams and external service providers (e.g., AWS, Red Hat) on cloud-related initiatives, providing technical expertise to deliver secure, scalable, and efficient solutions while supporting outage resolution and service request management.
Knowledge / Skills / Abilities• Expert Multi-Cloud Proficiency: Expert-level skill in administering and configuring a hybrid multi-cloud enterprise environment.
• Terraform Expertise: Advanced proficiency in writing, refactoring, and managing Terraform code at scale, including experience with Terraform Cloud and GitHub integration. Follows an IaC first approach.
• AWS CloudFormation: Deep understanding and experience with AWS CloudFormation templates for infrastructure deployment is highly desirable.
• Software Development Skills: Proficiency in Python with working knowledge of one or more of the following: JavaScript/TypeScript, Bash, and PowerShell for building automation, integrations, and platform tooling.
• REST API Development: Strong knowledge of RESTful API principles and experience developing scripts or applications that consume and interact with web services to automate cross-platform tasks.
• Cloud Networking Knowledge: Strong understanding and debugging of cloud networking, including virtual networks, VPN tunnels, routing tables, direct connect tunnels, network security groups.
• Cloud Security & IAM: Deep understanding of cloud security principles, specifically IAM policy construction, secret management, automated compliance hardening (CIS), networking controls, and security best practices.
• Automation & CI/CD: Proficiency in building and maintaining complex CI/CD pipelines using GitHub Actions and integrating them with ITSM tools like ServiceNow.
• Configuration Management: Experience with Ansible, specifically applying a "configuration as code" philosophy.
• Enterprise Platform Integration: Experience integrating cloud platforms with enterprise tools such as ServiceNow, CMDBs, databases, and internal automation systems.
• AI & Automation Concepts: Working knowledge of AI concepts and prompt engineering, with the ability to incorporate AI-driven capabilities into cloud and automation workflows.
• Workload & Priority Management: Ability to manage multiple projects and priorities simultaneously while delivering high-quality, maintainable solutions.
QualificationsRequired- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or equivalent experience.
- Three years of related experience. (Administering cloud environments or equivalent).
Qualifications (Preferred)Working Conditions and Physical DemandsEmployee must be able to meet the following requirements with or without an accommodation.
- This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.
Physical RequirementsCarrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
