Full Job Description
Under the direction of the Clinical Manager, the Clinical Supervisor is responsible for supporting all departmental functions to achieve the hospital's mission, vision, and facility goals. This role ensures effective operational management by developing cost-effective systems, maintaining compliance with regulatory standards, and fostering strong relationships with patients, physicians, employees, and vendors. The Clinical Supervisor acts as a resource for staff, provides leadership for clinical operations, and ensures quality patient care delivery by assisting with staffing, training, and scheduling while taking patient assignments as needed. The Clinical Supervisor upholds standards of practice, ensuring team accountability, and compliance with the state board of nursing, American Nurses Association (ANA) standards, Joint Commission, and federal and state guidelines.
37Supervises:37 Charge RNs, Staff RNs, Medical Assistants (MAs), Hospital Unit Coordinators, and Patient Care Technicians (PCTs)
37Supervisory Responsibilities37
37Provides leadership, guidance, and evaluation of staff performance, including participation in employee evaluations and ongoing coaching.
37Participates in employee development, including identifying educational needs and providing support for professional growth.
37Ensures adherence to regulatory standards (TDSHS, CMS, Joint Commission, ASPAN, TXBON) and organizational policies.
37Promotes a positive work environment, motivating staff and leading by example to maintain high morale and effective teamwork.
37Addresses and resolves conflicts and issues, ensuring that patient care and service standards are met.
37Collaborates with other departments, such as PAT, Anesthesia and PSU, to coordinate care and ensure seamless perioperative processes.
37Patient Care37
37Act as Charge RN, taking patient assignments when necessary to support census fluctuations and staff needs during daily operations.
37Act as a resource for critical patient care aspects, including blood product administration, telemetry systems, critical lab values, RRT/Code Blue, medication safety, patient transfers during daily operations.
37Operational Leadership37
37Assist with development of staffing schedules, oversee Kronos/Shift Wizard, and ensure appropriate shift assignments to meet operational demands.
37Facilitate monthly staff meetings and communication between departments.
37Facilitate daily operations, including Cerner system support, inventory checks (crash cart, Broselow bag, airways), supplies ordered and stocked.
37Mentorship and Training37
37Promote patient safety and quality of care by ensuring 100% compliance with hospital orientation, department-specific training, and ongoing annual updates for staff.
37Act as a mentor during the orientation of new staff and assist with ongoing training initiatives.
37Conduct educational sessions for staff development and ensure compliance with facility policies.
37Ensure timely completion of monthly staff meetings and compliance with mandatory hospital orientation and department-specific training for new hires and existing staff.
37Support Unit-Based and Central Practice Councils, encouraging staff participation and attendance.
37Incident and Risk Management:
37Ensure the completion and follow-up of incident reports, including On-the-Job Injuries.
37Escalate issues related to risk, safety, staffing, or patient/physician complaints to senior leadership or the Administrator on Call.
37Collaborate with Quality and Risk Management teams to investigate and address incidents using tools such as MIDAS data entry.
37Act as a resource for staff, physicians, and patients to resolve operational issues and respond to customer concerns in a timely manner (within 72 hours).
37Leadership Engagement
37Participate actively in leadership activities and initiatives to achieve organizational goals.
37Support senior leadership in organizational initiatives and departmental needs.
37Lead by example in adhering to the hospital's Corporate Code of Conduct and policies and ensuring staff compliance with organizational ethics and standards.
37Assist with the development, implementation, and revision of policies and procedures to ensure optimal patient care and department integration.
37Assist with admissions, discharges, and patient assessments as needed.
37Maintain awareness and support of quality metrics and regulatory compliance standards.
37Provide service recovery to maintain a customer-focused environment.
Required Skills
37Education
37Graduate of an accredited professional school of nursing required.
37Bachelor of Science in Nursing (BSN) preferred.
37Licensure/Certification
37Current Texas RN License.
37Current Basic Life Support (BLS) certification accredited by American Heart Association (AHA).
37Advanced Cardiovascular Life Support (ACLS) and Pediatric Advanced Life Support (PALS) certifications accredited by AHA (must be obtained within 60 days of hire).
37Specific Job Experience
37Minimum of three (3) years of experience in PreOp/PACU or Critical Care nursing required, with demonstrated leadership skills.
37Experience in perioperative services strongly preferred.