Licensed in New Hampshire as an RN or LPN required
BLS/CPR, AED Certification required
3+ years of physician practice nursing experience preferred
Supervisory or leadership experience preferred
Strong organizational and leadership skills
Responsibilities
Support and promote the mission and values of Covenant Health Ministry
Participate in interviewing, onboarding, and training new clinical staff
Maintain clinical scheduling and timekeeping
Evaluate and conduct performance appraisals for clinical support staff
Collaborate with interdisciplinary teams to implement patient care initiatives
Audit documentation compliance of clinical support staff
Act as practice point person in the absence of the Practice Operations Manager
Benefits
Opportunity for professional development and ongoing training
Engagement in leadership meetings and clinical councils
Supportive work environment with a focus on patient safety and quality outcomes
Collaboration with a network of practices for adequate coverage
Involvement in performance improvement plans and mentorship opportunities
Full Job Description
Job Summary:
Essential Duties and Responsibilities
Supports and promotes the mission and values of Covenant Health Ministry.
Participates in the interviewing, onboarding, orientation and training of new clinical staff in collaboration with IMG leadership.
Assists with oversight of clinical competency completion and adherence.
Maintains clinical scheduling and timekeeping.
Acts as practice point person in absence of Practice Operations Manager.
Evaluates and conducts performance appraisals for clinical support staff in collaboration with IMG leadership.
Evaluates effectiveness of current workflows and represents the department with suggested improvements for changes to enhance achievement of practice objectives to optimize patient flow, communication and follow up care.
Performs clinical duties of a Registered Nurse (RN) or Licensed Practical Nurse (LPN) as required depending on the variable needs of the practice.
Conducts and documents clinical staff meetings.
Introduces new workflows, clinical procedures and policies to clinical support staff.
Audits documentation compliance of clinical support staff.
Performs or delegates required quality controls, test controls and proficiency testing.
Demonstrates collaboration among the IMG practice network to ensure all practices have adequate coverage and support.
Assists IMG Leadership Team with performance improvement plans and progressive discipline as needed and mentors staff for self-improvement.
Accountable for patient safety and quality outcomes.
Attends IMG leadership meetings and clinical councils/committees as needed to assess standard of practice and to disseminate professional practice information.
Collaborates with other members of the interdisciplinary team, identifies and implements patient care initiatives that support the highest quality of care delivered.
Incorporates evidenced-based practice into clinical care delivered by self and others.
Actively participates in department huddles and communicates the results of the organization's daily safety huddle.
Is visible, accessible, and committed to communicating effectively with staff.
Maintains compliance with all policies, procedures, and regulatory requirements.
Other duties as consistent with this role.
*For Specialty Practices: Performs appointment scheduling, procedure and/or surgery scheduling related activities based on department including ambulatory clinics in both IMG and HOD.
Job Requirements
Job Knowledge and Skills
Demonstrates the ability to organize and prioritize work to expedite patient care.
Demonstrates a commitment to maintain competency in those activities which contribute to ongoing professional development and those required by department/organization policy.
Demonstrated organizational, leadership and teamwork skills.
Ability to develop and maintain effective relationships with medical and administrative staff, providers, patients and the public.
Excellent critical thinking and problem-solving skills required, including the ability to identify, analyze and resolve operational issues.
Excellent communication and leadership skills, and ability to work independently and autonomously.
Ability to work both independently and within a team environment and a multi-dimensional environment.
Creative, flexible, self-motivated, professional must possess sound judgment ability to implement activities consistent with achieving service excellence
Education and Experience
Licensed in the State of New Hampshire as an RN or LPN required
BLS/CPR, AED Certification required
3+ years of physician practice nursing experience preferred
Supervisory or leadership experience preferred
Comp Range: $80,498.49 - $110,858.98 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.
About Covenant Health
Covenant Health is a not-for-profit healthcare system providing comprehensive, community-wide health services in East Tennessee. It is the largest employer in the region with more than 10,000 dedicated employees working to improve the health of the communities they serve. Covenant Health operates nine acute-care hospitals, numerous outpatient facilities, and physician clinics serving communities throughout East Tennessee. The health system also includes specialty providers of behavioral, oncology, and rehabilitation services, along with home care, physician practices, and community outreach programs. Covenant Health is committed to providing excellent care to every patient, every time, and to making its communities healthier places to live.
