Job Description Under the direction of the Manager Clinical Transformation this position requires an RN licensure coupled with previous work experience in primarily an ambulatory, or hospital care setting. Acting as a Transformation Specialist travels to primary care and specialty practice offices to analyze workflow, system functionality, standard practice protocols and daily processes. Drives process improvement through reduction in practice variation, improved patient access, linkage and maintenance of patient records, patient engagement, registration, scheduling, dashboard reporting and sound practice fiscal management. Collaborates with multiple care providers and ancillary care providers across the system to seek clarification of care provided, understand treatment rationale and explore practice alternatives. Promotes opportunity for standardization, cost efficiency and improved patient and practice outcomes, while demonstrating strong customer service/consultative skills with a goal of successful change management.
This position requires successful completion of Epic Training.
This role requires travel throughout the state of Connecticut and Westerly RI to help support our medical group across the footprint on a daily basis.Qualifications:- Bachelor's degree or equivalent knowledge and skills obtained through a combination of education, training, and work experience gained from a HealthCare environment required.
- Licensed Registered Nurse in State of CT
- At least five (5) years relevant experience in a challenging healthcare environment is required.
- This position requires successful completion of Epic Training.
- Knowledge of Ambulatory Primary Care or Specialty Care Practice management processes and systems highly desirable.
- Experience in utilizing clinical information systems in an acute or ambulatory care setting strongly preferred.
- Knowledge of Healthcare Systems and clinical practice protocols of patient care, disease management, diagnostic tests and medical procedures.
- Strong analytical ability to examine process and drive process improvement to achieve strategic patient care and improved practice management and revenue outcomes.
