The Clinical Manager Trainer strengthens clinical quality and workforce readiness through hands on, clinic based onboarding, training, competency support, and in the moment clinical guidance. The role works on site in an assigned regional clinic, maintains a small ongoing caseload, supports center based operations, and contributes to organization wide learning initiatives across Behavioral Health Services.
Core Responsibilities & Essential Job Functions
- Provide in person onboarding and role specific training for Behavior Interventionists, Program Supervisors, and Clinical Managers within the assigned region, with virtual training used when clinically appropriate or part of an organization wide model.
- Document training attendance via onboarding checklist(s) and support the completion of new hire’s first annual clinical competency checklist.
- Coordinate and facilitate clinic-based shadow experiences and first session support for new hires, including observation, behavior skills training, and RBT competency activities within the scope of the role. Collaborate with Senior Clinical Managers to identify and coordinate clinician support within the new hire's region to promote successful onboarding and skill development.
- Coordinate RBT Initial Competency Assessments with the Clinical Manager and conduct role play or direct skill assessment when needed.
- Provide regional training and refreshers based on clinical priorities, identified skill gaps, organizational changes, and funder or regulatory requirements.
- Respond to immediate client, caregiver, or staff concerns in the clinic when the assigned supervisor is unavailable, provide initial direction within the scope of the role, and communicate needed follow up to the appropriate leader.
- Maintain and clinically manage a small ongoing caseload, including development and oversight of individualized, clinically appropriate treatment plans and care teams.
- Provide temporary coverage for clinic based sessions, when needed, to support continuity of care and maintain clinical proficiency.
- Support center-based operations within the scope of the role and help maintain a safe, organized, clean, and treatment ready clinic environment in partnership with clinic and operational leaders.
- Complete clinical competency checklists/fidelity checks as assigned to support consistent scoring practices across evaluators.
- Provide targeted retraining, clinical observation, and skill refreshers when requested by a staff member’s manager, share objective observations with that manager, and elevate unresolved clinical concerns to the appropriate supervisor.
- Partner with Senior Clinical Managers to support mentorship and development for newer BCBAs and other clinicians.
- Support staff interviews as needed by participating in candidate interviews and providing clinically relevant input.
- Develop and facilitate professional development units, clinical refreshers, and manager meeting trainings, including required participant documentation.
- Support clinical quality and documentation initiatives, including report accuracy and timeliness, while maintaining current knowledge of BACB requirements, CPT codes, funder expectations, and organizational procedures.
- Provide reasonable remote coverage for trainer absences, support organization wide training initiatives when appropriate, maintain continuing education requirements, and complete other duties as assigned.
Qualifications
Minimum Education, Experience & Training Equivalent to:
- Master's degree, PsyD, or PhD from an accredited college or university in Applied Behavior Analysis, early childhood education or development, early childhood special education, special education, pediatric therapy, psychology, or a related field.
- Current Board Certified Behavior Analyst certification or applicable clinical licensure in good standing, with a strong background in applied behavior analysis.
- Licensed or certified for a minimum of two years.
- Three years of experience implementing Behavioral Health services, preferably with autistic people or individuals with Intellectual and Developmental Disabilities.
- Two or more years of experience providing staff direction, training, mentorship, or development.
Knowledge & Skills:
- Experience developing and facilitating clinical training for adult learners in both individual and group settings.
- Ability to provide effective instruction, modeling, observation, feedback, competency assessment, and coaching in an active clinic environment.
- Knowledge of evidence based practices that benefit autistic people and individuals with Intellectual and Developmental Disabilities.
- Ability to respond calmly and use sound clinical judgment during immediate clinic concerns or safety situations.
- Ability to distinguish training support from supervision, performance management, and formal case ownership.
- Strong organization, follow through, documentation, and communication skills.
- Ability to develop effective working relationships across roles and levels of the organization.
- Ability to interpret and implement policies, procedures, regulations, funder requirements, and clinical standards.
- Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and related clinical and learning systems.
- Sensitivity and responsiveness when working with ethnically, linguistically, culturally, and economically diverse populations.
- Commitment to ongoing clinical learning and professional development.
- A commitment to the values of the organization while demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters, including maintaining HIPAA requirements.
- Knowledgeable and skilled in computer/Microsoft processing software and excel. Must be able to use an iPhone or work cell phone if applicable.
- Work in an exciting, fast-paced, high-energy environment while effectively multitasking and managing day-to-day responsibilities without supervision.
- Propensity to appropriately interpret and implement policies, procedures, and regulations of ESNorCal; training provided.
- Personable; able to work comfortably with individuals at all levels within the organization.
- Communicate effectively verbally and in writing; American Sign Language or bilingual ability, preferred.
Physical Requirements:
- Frequent bending, reaching, squatting, kneeling, and twisting to observe, assess, train, and interact with clients and staff.
- Ability to stand or sit for extended periods, including standing for up to six to eight hours per day.
- Occasional lifting, carrying, and moving materials weighing up to 50 pounds.
- Visual and auditory ability to work continuously with clients, staff, and others in the clinic.
- Frequent speaking and listening during trainings, meetings, clinical support, and telephone or virtual communication.
- Ability to use a computer and mobile phone and to review documents for accuracy.
- Ability to implement approved behavior and safety management strategies, including responding to physically aggressive behavior.
- Ability to work on site at the assigned clinic for all scheduled workdays and travel to other ESNorCal sites when required.
CONDITIONS OF EMPLOYMENT
- Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position.
- Ability to travel to multiple work sites and client homes; reliable transportation needed.
- Must have a valid California Driver’s License with Insurance and maintain a clean driving record.
- Must pass health screenings, obtain vaccinations and clear TB testing based on company policies.
- Ability to obtain and maintain clearance through the Office of Inspector General.
- Ability to obtain and maintain CPR certification.
- Ability to obtain and maintain Safety Care certification.
- Ability to obtain and maintain a CAQH credential.
- Ability to obtain and maintain NPI number.
- Must attend any required training.
The listed salary range for this position is an expected range. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.
Time Type:
Full time
Compensation:$93,000 - $98,000
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.
