Job OverviewThe
Clinical Manager - Pediatric IOP/PHP (Ages 6-12) provides clinical leadership and real-time operational management within our structured, high-acuity partial hospitalization and intensive outpatient programs for school-age children. This role is based at our Union Avenue location in San Jose.
The Clinical Manager ensures safe, effective, high-quality care by supervising clinical staff, guiding treatment decisions, and maintaining program flow - while serving as the on-site lead during assigned shifts. This role serves two sites: our HQ location in San Jose and our Burlingame site, with scheduling across both.
DutiesClinical Leadership & Oversight- Provide real-time clinical guidance and supervision to therapists and behavioral health staff
- Observe group sessions and milieu interactions to ensure fidelity to treatment standards and program model
- Lead case consultations and support complex clinical decision-making across the treatment team
- Intervene directly in escalated or high-acuity clinical situations as needed
- Ensure continuity and quality of care across admissions, discharges, and transitions
Crisis Management & Patient Safety- Lead crisis intervention and de-escalation efforts appropriate to a school-age population (ages 6-12)
- Collaborate with psychiatry, nursing, and program leadership during critical events
- Maintain a safe, structured, and therapeutically appropriate milieu environment
- Ensure timely and accurate documentation of safety-related incidents per organizational and regulatory requirements
Quality Assurance & Clinical Compliance- Monitor quality and consistency of clinical programming in accordance with CARF accreditation standards
- Ensure compliance with documentation standards, DHCS regulations, and California licensing requirements
- Participate in peer review, clinical audits, and quality improvement initiatives
- Identify clinical practice concerns and implement corrective action in coordination with program leadership
Staff Clinical Development- Provide ongoing clinical coaching, feedback, and reflective supervision to therapists and behavioral health staff
- Support onboarding of new clinical team members and mentor pre-licensed clinicians
- Model and reinforce evidence-based practice, professional ethics, and trauma-informed care
Multidisciplinary Collaboration- Participate in multidisciplinary team meetings and clinical case discussions
- Collaborate closely with psychiatry, nursing, and program leadership on treatment planning and patient outcomes
- Contribute to clinical program development and service model refinement
Daily Operations & Program Coordination- Oversee daily programming to ensure groups and services run on schedule for children ages 6-12
- Monitor patient flow, including admissions, discharges, and transitions of care
- Ensure appropriate staffing coverage and address operational gaps in real time
- Respond to and resolve day-to-day issues impacting program function
Clinical Leadership & Oversight- Provide real-time clinical guidance to therapists and behavioral health staff
- Observe group sessions and milieu interactions to ensure adherence to treatment standards
- Support clinical decision-making related to patient care, engagement, and safety
- Intervene in complex or escalated clinical situations as needed
- Assist with case consultation and care coordination
Crisis Management & Patient Safety- Lead or support crisis intervention and de-escalation efforts appropriate to a child population
- Ensure appropriate response to safety concerns, incidents, and high-risk situations
- Collaborate with psychiatry, nursing, and leadership during critical events
- Maintain a safe, structured, and therapeutically appropriate environment for school-age patients
Quality Assurance & Compliance- Monitor quality and consistency of clinical programming in accordance with CARF accreditation standards
- Ensure compliance with documentation requirements, organizational policies, DHCS regulations, and California licensing requirements
- Identify concerns and implement corrective actions as needed
- Participate in quality improvement initiatives and peer review processes
Staff Support & Development- Provide coaching, feedback, and clinical support to staff
- Support onboarding and mentoring of new team members, including pre-licensed clinicians
- Promote accountability, professionalism, and adherence to clinical and ethical standards
Team Collaboration & Leadership- Serve as the on-site clinical and operational lead during assigned shifts
- Communicate regularly with program leadership regarding performance and program needs
- Participate in multidisciplinary team meetings and case discussions
- Contribute to program development and workflow improvements
QualificationsLicensure (Required)Active, unrestricted California clinical license required - LCSW, LMFT, LPCC, PsyD, or PhD. Associate-level licenses (ASW, AMFT, APCC) do not qualify.
EducationMaster's degree or higher in Social Work, Counseling, Psychology, or a related field.
Experience- Minimum 2-3 years of clinical experience in a behavioral health setting; IOP or PHP experience strongly preferred
- Direct clinical experience with children and/or pre-adolescents (ages 6-12) required
- Prior supervisory, lead, or floor management experience preferred
- Familiarity with CARF accreditation standards and California DHCS compliance requirements preferred
Core Competencies- Strong clinical judgment with demonstrated ability to make sound decisions in high-acuity situations
- Effective leadership and team facilitation with a child and family population
- Clear, professional communication and conflict resolution skills
- Knowledge of evidence-based treatment approaches for children, including group programming modalities
- Crisis intervention and risk assessment expertise appropriate to school-age patients
- Ability to balance clinical and operational priorities in a fast-paced, structured environment
Benefits- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off (vacation, sick leave, and holidays)
- CEU/continuing education support
- Supervision hours available for qualifying clinicians building toward advanced licensure
- Mileage reimbursement where applicable
- Collaborative, mission-driven work environment within a CARF-accredited organization
