Clinical Manager, Family & Community Counselling

October 14, 2026

Who we need
Our Family & Community Counselling program provides evidence-informed mental health services to children, youth (0-18 years) and their families experiencing social, emotional, behavioural, relational, and trauma-related challenges. Through individual, family, and group interventions, the program supports positive mental health outcomes and resilience while working collaboratively with families and community partners.

Reporting to the Associate Director, Clinical Operations, we are seeking a full-time permanent Clinical Manager, Family & Community Counselling to oversee the delivery of evidence-informed mental health treatment for children and youth (0-18 years) and their families within a multidisciplinary framework.

As a member of the Clinical Leadership team, you will provide clinical and operational leadership, ensuring excellence in service delivery, clinical supervision, program operations, staff development, and continuous quality improvement. You will support measurement-based care, evidence-informed service innovation, and outcome-driven practice across programs under your supervision.

Who you are
You are an experienced clinical leader with a passion for providing quality care to children, youth, and families. You bring advanced clinical expertise, strong supervisory skills, and a commitment to evidence-informed practice. You have experience leading clinical teams, supporting service innovation, managing program operations, and coaching staff to achieve high standards of clinical excellence.

You thrive in collaborative environments and are eager to contribute to organizational growth, continuous quality improvement, and positive outcomes for children, youth, and families.

What's in it for you
Leadership impact. You will have the opportunity to influence clinical practice, service innovation, quality improvement initiatives, and staff development across programs. As part of the Clinical Leadership team, your expertise and leadership will directly contribute to the quality of services delivered to children, youth, and families.

Profound purpose. You want to play a critical role in supervising and supporting the work of practitioners who are dedicated to making the lives of our clients better through empowerment and practical skills. You want to be part of a group of managers and interdisciplinary teams that lead and support science-informed practice and research to further our reach and our impact on infants, children, youth and their families in our communities. You want to be the steady hand and calming influence with excellent clinical judgment, someone who is a champion for quality services.

Growth as a Manager, a Clinician and as a compassionate human. You want to expand your leadership skills and influence while leading teams delivering multiple programs that follow our knowledge, skills, our evidence-informed practices and models. You will be part of in-house professional development opportunities, guided coaching and mentoring. Through cross-functional collaboration and as a result of our broad scope of services, you will gain insights through interactions with Social Workers, Child & Youth Workers, Psychologists, and Psychiatrists.

As our new Clinical Manager, you will:

• Supervise. You will provide clinical supervision to staff using current best practices and evidence-informed approaches. You will oversee the daily and overarching work of your team, ensuring adherence to clinical standards, professional regulations, agency policies, and evidence-based treatment models.
• Manage a team. You will participate in recruitment, hiring, onboarding, training, coaching, performance management, and staff development. You will establish professional development plans, conduct regular evaluations, and foster a high-quality professional environment in accordance with accreditation standards, professional regulatory requirements, agency policies, and the Collective Agreement.
• Plan and evaluate. You will ensure that clinical practices are evidence-based, ethical, family-centred, and aligned with the organization's mission and strategic priorities. You will monitor service targets, key performance indicators, measurement-based care outcomes, completion rates of clinical measures, and program effectiveness to support quality improvement and service excellence.
• Be involved at the clinical level. You will maintain current knowledge of relevant clinical practices and theoretical models. You will provide consultation and support in complex and high-risk situations, assist staff in treatment planning and crisis response, and ensure quality client care across all programs under your supervision.
• Oversee operations. You will oversee the day-to-day operations of assigned programs, including staff scheduling, workload management, service coverage, budget oversight, expenditures, and assigned financial resources. You will ensure compliance with professional standards, accreditation requirements, CYFSA legislation, privacy requirements including PHIPA, occupational health and safety legislation, and organizational procedures. You will also support the development and implementation of Standard Operating Procedures (SOPs).
• Collaborate. You will work closely with members of the Clinical Managers group and other organizational leaders to ensure coordinated service delivery and effective agency operations. You will assist with achieving funding through proposals and partnerships.
• Continuously improve. You will participate in program development, quality improvement initiatives, outcome evaluation activities, and service innovation projects. You will identify opportunities to enhance clinical services through the implementation of evidence-informed practices, new technologies, and emerging treatment approaches.

What you bring:

• The education. You have a Master's Degree in Social Work, Psychology, or a related clinical discipline from an accredited educational institution. You are registered and in good standing with an applicable professional regulatory college.
• The expertise. You have extensive clinical experience within the children's mental health sector providing services to children, youth (0-18 years), families, and groups. You possess advanced knowledge of evidence-informed treatment approaches, including trauma-informed practice, attachment-based interventions, CBT, TF-CBT, Systems Theory, and other relevant clinical models. You have a minimum of five years of experience providing clinical supervision in a children's mental health or related clinical setting. You are knowledgeable about PHIPA, professional ethics, and privacy legislation.
• The clinical leadership expertise. You have strong skills in clinical supervision, treatment planning, crisis intervention, risk management, case consultation, and measurement-based care. You are committed to supporting clinical excellence, innovation, and continuous quality improvement.
• The therapeutic expertise. You engage effectively with children, youth, families, staff, and community partners with empathy, professionalism, diplomacy, and respect. You possess outstanding communication, relationship-building, and conflict-resolution skills and can successfully navigate complex and high-pressure situations.
• The integrity. You exercise sound professional judgment and maintain the highest ethical standards. You demonstrate accountability, discretion, and confidentiality while ensuring adherence to clinical, regulatory, and organizational requirements.
• The people leadership. You lead by example and foster a collaborative, inclusive, and equitable workplace culture. You have experience with staff recruitment, onboarding, coaching, performance management, and professional development. You are committed to mentoring staff and supporting their growth throughout their careers.

Join us.
Fostering positive transformations in mental health for over a century, CDI is a world-class leader trusted in helping children, youth and families through a wide range of evidence-informed services to build lasting change.
At CDI, we prioritize the mental well-being and work-life balance of our teams. We acknowledge the reality of the emotionally demanding work each of us puts in every day. To that end, we strive to create a collaborative, diverse, inclusive, and equitable space where creativity flourish by offering:

• Flexible hours in a planned program environment.
• A focus on cross-disciplinary collaboration and knowledge sharing.
• Ongoing professional development opportunities.

If you want to be part of our vision to make a measurable lifelong impact on the mental health and well-being of children, youth and their families, join us.

Apply now
If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications are strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application.

What you can expect from our interview process:

• A virtual interview with a Talent Advisor will discuss your interest in the role and background.
• An in-person interview with the Hiring Manager and an HR Representative where you will have an opportunity to further expand on your clinical knowledge and people leadership experience as well as ask follow-up questions on the role.

Compensation: At Child Development Institute (CDI), we believe that compensation should be transparent, fair, and supportive of your experience and growth. The annualized salary range for this role is $94,000 - $111,000. Salary is determined by the complexity of the position and internal equity, ensuring a fair and competitive salary within our sector.

Other requirements

• All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check.
• Credential verification and professional references are required.
• Knowledge of applicable legislation and standards, including CYFSA, PHIPA, accreditation requirements, and professional regulatory expectations.