Clinical Manager, 2E RCC UHN

Job Description

Requisition Number: 9170

Position: Clinical Manager, 2E UHN RCC

Status: Permanent Full-Time

Number of Vacancies: 1

Department: Rehabilitative & CCC

Role Level: MG 14 $121,600.00 - $182,300.00 (salary band placement commensurate with experience)

Site: Reactivation Care Centre (UHN RCC)

Posted: Tuesday November 10, 2026 - Wednesday December 2, 2026

Deadline: Wednesday December 2, 2026@ 11:59pm EST

Reporting directly to the Director, Rehabilitative & CCC with accountability to the Program Chief & Medical Director, the Clinical Manager, is an integral member of the Program's leadership team. This role has responsibility for a team at our UHN RCC site located in West Toronto. The UHN RCC site offers high intensity and low intensity rehab for general and post stroke patients. The successful candidate will excel in operational effectiveness; is committed to patient-centred design; and has a passion for leading workplace transformation within an interprofessional setting. We are seeking a dynamic leader who has a demonstrated history of achieving results; leading complex change and who can think critically and strategically in a fast-paced environment. Further, the successful candidate consistently demonstrates our values of compassion, excellence and courage when leading the delivery of an exceptional patient experience.

Responsibilities

• Plan, coordinate and effectively manage resources within a Rehab patient population (e.g. financial, human, physical space, equipment and materials) in alignment with the Hospital's strategic plan.
• Oversee the quality of rehab care delivered by the interprofessional team in collaboration with the other leaders in the Program, and partners in Quality and Risk, Professional Practice and Human Resources.
• Accountable for patient flow and the effective management of patient transitions within and beyond the hospital.
• Recognize, assess and mitigate risks related to patient care and provider safety.
• Implement and monitor recommendations associated with patient safety incidents.
• Review, analyze and apply program performance data to support decision-making and continuous quality improvement.
• Responsible for overall target of achieving results related to improving patient experience, improving measurable quality outcomes, financial stewardship and provider/staff joy in work.
• Manage all aspects of employee relations including human resource planning; recruitment, performance management; coaching/mentoring and professional development.
• Manage unit specific aspects of patient relations including managing complaints, liaising with patient relations, communicating with patients and their families.
• Actively lead components of and support the overall execution of the Program work plan.

Qualifications

• Regulated Health Professional in Ontario; Baccalaureate degree required; Master's degree preferred (e.g. Health Administration, Leadership, Quality).
• Minimum five years of formal leadership experience in clinical operations, preferably in hospital rehab setting.
• Excellent performance and attendance record required.
• Excellent oral, written and non-verbal communication skills.
• Ability to navigate ambiguity in a complex and fast-paced environment.
• Proven success in managing change and transforming workplace culture.
• Proven ability to manage multiple, competing priorities in fast paced healthcare setting.
• Demonstrated skills in financial management.
• Experience in building and sustaining a culture of continuous improvement.

Notes to applicants:

Internal employees who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.