Description:
The Patient Flow and Capacity Management Clinical Informatics Lead, reporting to the Patient Flow and Capacity Management CORe Lead, partners with Acute Care Alberta (ACA) and other Health Agencies to support the design, implementation, optimization, and adoption of patient flow and capacity management processes, reporting, and Connect Care solutions across Alberta. The role provides digital health, clinical and operational expertise in patient flow, capacity management, patient repatriation, admission, transfer, and discharge workflows while supporting the standardization of operational practices and sustainable, Connect Care/Digital Health enabled solutions. The role leads and supports change management activities related to new workflows, reports, dashboards, and system enhancements through stakeholder engagement, communication, education, implementation, and sustainment planning, while monitoring adoption and operational outcomes. As a subject matter expert in Connect Care/Digital Health reporting and analytics, the position supports the design, enhancement, interpretation, and adoption of operational reports, dashboards, performance indicators, and data-driven decision-making tools. Collaboration with analytics, informatics, operational leaders, and provincial partners ensures alignment between reporting capabilities and organizational priorities. The role also serves as a trusted advisor, building strong relationships across healthcare organizations, facilitating working groups, operational reviews, workshops, and stakeholder sessions, and advancing strategic patient flow and capacity management priorities through effective collaboration, engagement, and large-scale organizational change leadership.
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