Bachelor's degree in Nursing, Health Informatics, Allied Health, Information Technology, or related field, or equivalent experience.
Minimum of one year in clinical, healthcare operations, or clinical informatics.
Experience with Electronic Health Record (EHR) systems, preferably Epic.
Current clinical licensure in Maryland (or Compact eligible), if applicable.
Epic certification or commitment to achieve certification within a defined timeframe.
Responsibilities
Partner with teams to redesign clinical and business workflows using technology.
Facilitate innovation in care delivery through health IT solutions.
Evaluate performance across care delivery and business operations for improvement opportunities.
Support configuration, testing, deployment, and lifecycle management of applications.
Serve as a resource during system go-lives and upgrades, providing support and issue resolution.
Design and deliver tailored user training for clinical and operational roles.
Collect and analyze user feedback to enhance system improvements.
Benefits
Comprehensive health benefits package.
Opportunities for professional development and training.
Supportive work environment fostering collaboration and innovation.
Flexible work arrangements to promote work-life balance.
Full Job Description
Job Requirements
The Clinical Informaticist supports the use of clinical and business information systems to improve patient care, safety, quality, and operational efficiency across the health system. This role contributes to the design, optimization, training, and support of electronic health records (EHR) and related applications, enabling data driven decision making, seamless care delivery, and successful integration of health IT solutions across inpatient and outpatient settings.
The Clinical Informaticist works under moderate supervision and reports directly to the Manager, Clinical Informatics.
Primary Responsibilities
Partner with interprofessional teams to assess and redesign clinical and business workflows that leverage technology to improve performance and outcomes.
Facilitate innovation in care delivery by integrating health IT solutions that support efficiency, quality, and patient safety.
Evaluate performance across care delivery and business operations, including patient access and revenue cycle processes, to identify opportunities for improvement.
Support the configuration, testing, deployment, and lifecycle management of clinical and operational applications.
Serve as a key resource during system go lives, upgrades, and optimization initiatives by providing hands on support and issue resolution.
Design and deliver user training tailored to clinical and operational roles, including Super Users and leadership stakeholders.
Collect and analyze user feedback to support continuous system improvements and enhance the user experience.
Extract, analyze, and present data from clinical, financial, and operational sources to support quality, safety, and strategic initiatives.
Guide teams in using data to drive process improvements and achieve performance outcomes.
Serve as a liaison between clinical operations and IT, ensuring alignment between user needs and system capabilities.
Translate technical concepts into clear, user friendly information and transform user feedback into system design recommendations.
Lead or support multidisciplinary workgroups and project teams to advance informatics initiatives.
Champion the voice of clinical and operational users in system planning and governance.
Advocate for equitable system design and implementation by identifying and addressing potential biases in data and workflows.
Collaborate with research teams to support clinical trials, data sharing, and the integration of research workflows into EHR systems.
Facilitate organizational change by identifying adoption barriers, promoting readiness, and supporting change management strategies.
Remain informed of evolving healthcare regulations, health IT trends, and innovations to guide strategic recommendations.
Perform other duties as assigned.
Work Experience Education & Experience Required
Bachelor's degree in Nursing, Health Informatics, Allied Health, Information Technology, or a related field, or an equivalent combination of education, training, and experience.
Minimum of one year of experience in clinical, healthcare operations, or clinical informatics.
Experience with Electronic Health Record (EHR) systems, preferably Epic, including implementation, optimization, or upgrade projects.
Current clinical licensure in the State of Maryland (or Compact eligible), if applicable.
Epic certification or commitment to achieve and maintain certification within a defined timeframe.
Preferred
Master's degree in Nursing, Health Informatics, Allied Health, Information Technology, or a related field.
Certification in Informatics or a similar discipline.
Knowledge, Skills & Abilities
Ability to analyze, evaluate, and summarize large clinical data sets into actionable insights.
Working knowledge and understanding of clinical workflows across the care continuum, including ambulatory, inpatient, and ancillary settings.
Proficiency in EHR applications and data analysis tools.
Ability to evaluate and resolve moderately complex clinical and technical issues.
Strong analytical skills, including the ability to interpret and present data to support evidence based decision making and process improvement.
Ability to work effectively in agile and ambiguous situations while creating structure to drive results.
Strong attention to detail and ability to analyze, compare, contrast, and validate information.
Adaptability in fast paced, dynamic healthcare environments with competing priorities.
Knowledge of change management methodologies and the ability to foster organizational readiness.
Strong customer service orientation and experience engaging stakeholders across multiple organizational levels.
Effective analytical, critical thinking, planning, organizational, and problem solving skills.
Innovative thinking and the ability to facilitate effective decision making.
Ability to develop and maintain collaborative working relationships with all levels of leadership and staff.
Strong influencing, negotiation, and persuasion skills to achieve positive outcomes.
Ability to manage multiple initiatives and changing priorities to accomplish objectives.
Strong presentation skills, including the ability to communicate findings, conclusions, alternatives, and information clearly and concisely.
High degree of self motivation and the ability to work independently as well as collaboratively within a team environment.
Advanced proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
Advanced verbal, written, and interpersonal communication skills.
Benefits
Compensation:
Pay Range: $40.61 - $60.96
Other Compensation (if applicable):
About University of Maryland Medical System
The University of Maryland Medical System (UMMS) is a university-based regional health care system focused on serving the health care needs of Maryland. It is headquartered in Baltimore, Maryland, USA. It is a private, not-for-profit organization that operates 13 hospitals and has more than 28,000 employees. The University of Maryland Medical System was created in 1984 when the state-owned University Hospital became a private, nonprofit organization. It has academic affiliations with the University of Maryland School of Medicine and the University of Maryland, Baltimore County. The system is governed by a Board of Directors, which is responsible for the system's strategic direction and oversight. The University of Maryland Medical System is committed to providing high-quality, cost-effective health care services to the people of Maryland.
