The RoleThe Clinical Director is the senior clinical leader of the practice. You will own the quality of care delivered, supervise and develop the clinical team, and partner with practice leadership on growth, compliance, and operations. This is a hands-on leadership role for a licensed clinician who wants to shape how a practice runs, not just manage a caseload.
What You'll DoClinical Leadership- Set and uphold clinical standards across all programs and modalities
- Oversee intake, assessment, treatment planning, and discharge processes
- Serve as the escalation point for high-risk cases, crisis situations, and complex clinical decisions
- Maintain a reduced direct-service caseload
Supervision & Staff Development- Provide individual and group clinical supervision to LMSWs, LMHCs, and licensed clinicians
- Lead hiring, onboarding, and performance evaluation for the clinical team
- Build training and continuing-education programming that strengthens clinical skill and retention
Quality & Compliance- Ensure documentation, treatment plans, and clinical records meet NYS OMH, Medicaid, and payer requirements
- Lead utilization review, chart audits, and quality-improvement initiatives
- Maintain readiness for regulatory surveys and accreditation reviews
Program Development & Operations- Partner with leadership on new service lines, specialty programs, and expansion planning
- Monitor productivity, scheduling, and access-to-care metrics
- Represent the practice with referral partners, community organizations, and payers
What You BringRequired- Active NYS LCSW license in good standing
- 5+ years of post-licensure clinical experience in outpatient mental health
- 3+ years in a supervisory or program leadership role (Clinical Director, Program Director, Associate Clinical Director, Senior Clinical Supervisor, or equivalent)
- Working knowledge of NYS OMH regulations and outpatient mental health compliance
- Experience with EHR systems and clinical documentation standards
Preferred- LCSW-R designation
- SIFI certification or documented experience supervising social work interns
- Experience in an OMH-licensed Article 31 clinic or similar regulated outpatient setting
- Background in quality improvement, utilization review, or accreditation (CARF, Joint Commission)
- Bilingual (Spanish or other languages relevant to the community served)
