Clinical Director

Join & Lead our High Point Clinic!

Essential Functions

Management of Clinical Support Supervisors

• Provide direct management to the Clinical Support Supervisor team.
• Conduct individual check in meetings with Clinical Support Supervisors as outlined.
• Ensure clinicians adhere to company administrative and clinical policies and procedures.
• Ensure weekly billable hours are met, session notes are converted, session notes are of high quality, and required communications are fulfilled.
• Ensure weekly schedules and training sessions align with the current clinical training goals and initiatives.
• Implement performance feedback systems (e.g., annual evaluations, weekly meetings) for each member of the training team.
• Provide detailed reports in collaboration with manager to clinical leadership related to training outcomes.
• Audit delivered trainings, data collection systems, and/or session notes at set frequencies in collaboration with manager. Identify needs and develop a training plan is to address areas of need.
• Review, monitor, and evaluate treatment integrity to ensure optimal implementation of treatment protocols by their assigned team.
• Ensure initial ABA assessments are completed and submitted in accordance with company policies and expectations.
• Coordinate training support across the clinical team as outlined to ensure high priority training needs are met.
• Communicate across clinical and administrative teams and managers in training and scheduling related matters.

Client Caseload Oversight
• Identify "red flag" issues (i.e., terminations, significant increases in behavior excesses, plateaus or decline of lesson progression, staff problems), and general case oversight.
• Maintain all administrative records, client files and electronic files in accordance with corporate requirements including updated authorizations, contact and client information.
• Responsible for the oversight of permanent client treatment plans and outcomes.
• Establish effective and ongoing clinical and ethical relationships with clients and families and maintain appropriate boundaries.
• Assist with caseload management of assigned technicians (e.g., re-staffs, resignations, terminations).

Other

• Support the Clinical Management team with Clinical Supervisor assignments and coverage as needed.
• Performs other related duties as assigned.

Competencies

• Planning & Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget. Manage multiple deadlines and changing priorities; prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Customer Orientation - Demonstrates concern for satisfying one's external and/or internal customers; quickly and effectively solves customer problems; talks to customers (internal or external) to find out what they want and how satisfied they are with what they are getting; finds ways to measure and track customer satisfaction.
• Quality - Demonstrates accuracy and thoroughness; seeks ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Demonstrates attention to detail. Meets Deadlines. Consistently completes tasks, projects, and assignments on time.
• Adaptability 6 Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events. Works well under stress.
• Judgment - exhibits sound and accurate judgment; supports and explains reasoning for decisions.
• Critical Thinking - Proactive anticipation of issues; develops solutions.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently.
• Teamwork 6 Exhibits objectivity and openness to others' views and ideas; gives and welcomes feedback; contributes to building a positive team spirit; puts success of practice above own interests.
• Interpersonal Relationships 6 Works to build and maintain healthy relationships with co-workers, clients, and others. Focuses on solving conflicts with win/win solutions; listens to others without interrupting; keeps emotions under control.
• Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; reads and interprets written information.
• Results - Focuses on completing essential tasks within an appropriate timeframe; is effective at setting priorities; demonstrates proficiency in both the quality and quantity of work; effectiveness of performance under pressure and/or opposition. Able to delegate responsibilities effectively.

Knowledge, Skills, Experience

• Master 27s degree in ABA or related field.
• BCBA certification in good standing and appropriate State licensure.
• Proven experience organizing and managing employee training.
• Knowledge of the behavioral health industry and terms.
• Demonstrated ability to design and implement best practices related to training.
• In-depth human resources management knowledge.
• Proficient knowledge of computer systems including Salesforce and Paylocity.
• Knowledge of industry regulations.

Work Environment, Physical Conditions

• Ability to work in a fast-paced environment.
• Ability to work 40+ hours per week.
• Ability to do local travel.
• Ability to work cooperatively with others.
• Must comply with practice policies and procedures.
• Requires regular in-office schedule.
• Physical activities include standing for long periods of time, sitting for long periods of time, walking, bending, kneeling.
• Must be able to reach, pull, and push.
• Requires manual dexterity, auditory and visual skills.
• Ability to lift up to 15 lbs.

Salary: $90k - $95K

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