6+ years of operational leadership experience in healthcare or service-based environments
Proven ability to lead teams and manage budgets
Strong communication and problem-solving skills
Experience in ABA, pediatric behavioral health, or multi-site healthcare operations preferred
Familiarity with EHR systems, such as CentralReach preferred
Responsibilities
Own clinic performance across utilization, productivity, staffing, and service delivery
Use data to guide scheduling, capacity planning, and operational improvements
Lead, coach, and develop Clinical Supervisors, Office Managers, BCBAs, and RBTs
Build an accountable, collaborative team culture
Partner with clinical leaders to align operations with quality care and client outcomes
Ensure staffing and schedules support clinical needs
Champion a positive, family-centered experience
Resolve escalated concerns with urgency, empathy, and accountability
Manage clinic budgets and expenses to meet financial targets
Connect operational decisions to financial performance and key KPIs
Ensure compliance with regulatory requirements and internal policies
Benefits
Opportunity to lead and shape clinic operations
Collaborative work environment with a focus on team culture
Engagement in meaningful work impacting children's lives
Professional development and coaching opportunities
Exposure to diverse operational challenges in healthcare
Full Job Description
About the Role
The Clinic Director is a critical bridge between operations and clinical leadership, ensuring that business performance and quality care work hand in hand.
What You'll Do
Own clinic performance across utilization, productivity, staffing, and service delivery.
Use data to guide scheduling, capacity planning, and operational improvements.
Lead, coach, and develop Clinical Supervisors, Office Managers, BCBAs, and RBTs.
Build an accountable, collaborative team culture with strong leadership depth.
Partner with clinical leaders to align operations with quality care and client outcomes.
Ensure staffing and schedules support clinical needs and treatment requirements.
Champion a positive, family-centered experience.
Resolve escalated concerns with urgency, empathy, and accountability.
Manage clinic budgets and expenses to meet financial targets.
Connect operational decisions to financial performance and key KPIs.
Ensure compliance with regulatory requirements, documentation standards, and internal policies.
What We're Looking For
Bachelor's degree or equivalent experience, plus 6+ years of operational leadership experience in healthcare or a service-based environment.
Proven ability to lead teams, manage budgets, drive performance, communicate clearly, solve problems, and work onsite full-time.
Preferred:
Experience in ABA, pediatric behavioral health, or multi-site healthcare operations.
Familiarity with EHR systems, such as CentralReach.
Physical Requirements
This position requires the capacity to occasionally lift and transport items weighing up to 25 pounds. Despite its primarily sedentary nature, this role requires prolonged periods of standing and frequent movement within the clinic environment. Candidates must be comfortable working near young children, including potential exposure to bodily fluids. The position involves exposure to a range of odors, fluctuating temperatures, and occasional loud noises.
