5 years of relevant work experience in a professional setting
2 years of direct supervision experience
Preferred: Bachelor's or Master's degree in business/healthcare administration
Preferred: 2 years of healthcare administration or practice management experience
Responsibilities
Manage all day-to-day business operations
Collaborate with clinical leaders on staffing and patient care
Plan and lead staff and leadership meetings
Coordinate with non-operations departments to achieve goals
Handle multiple projects across teams simultaneously
Manage community outreach and partnership coordination
Support integration of services to enhance patient care
Oversee financial management and budgeting processes
Hire, train, and orient staff and provide ongoing support
Benefits
Medical, Dental & Vision insurance
Paid time off & holidays
Retirement plan with contribution match
Life & AD&D insurance, pet insurance
Employee assistance program and additional perks
Full Job Description
The Clinic Administrator (CA) II is responsible for providing support throughout the clinic. Key duties include the creation of clinic schedules, leading staff meetings, managing annual budgets, hiring and training direct reports, and providing support to business management. The CA II is also responsible for working in partnership with internal departments and external agencies and organizations based on Neighborcare Health's (NCH) formal contracts and agreements.
Health, Wellness & Retirement Benefits:
Medical, Dental & Vision insurance
Paid time off & paid holidays
Retirement with contribution match
Life & AD&D, pet insurance
Employee assistance program, & more!
Compensation:
The target wage range for this position is $83,699.20 annually to $102,232.00 annually.
Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons.
Primary Responsibilities
Responsible for all day-to-day business operations of the site or program.
Work in partnership with site or program clinical leader to manage staffing levels, patient schedules, quality outcomes and to support the organizations strategic goals.
Plan and Lead staff meetings, leadership meetings, trainings, and team building activities.
Partner with non-operations departments and teams, in order to achieve clinic and organizational goals.
Manage multiple project responsibilities across site or program teams simultaneously and effectively.
Coordinate community outreach and local or co-located partnerships.
Support the integration of service lines within the sites to meet patient need and maximize efficiency.
Financial Management, including plan, monitor, and manage annual budgets.
People Management including hire, train and orient direct and non-direct reports on clinical operations and functions, ongoing coaching and support.
Perform other duties as assigned.
Key Skills, Knowledge & Abilities
Required for this job:
Ability to meet and comply with HIPAA/Confidentiality policies and procedures and to handle confidential and sensitive patient and staff information
Demonstrates the ability to conduct discussions of a sensitive nature with staff and patients
Ability to work with individuals of varying ethnicities, socio-economic levels, cultures and sexual orientations
Ability to develop collaborative working relationships that foster a positive working environment with an emphasis on teamwork
Ability to develop solutions and manage expectations, conflict management
Ability to facilitate and present at meetings, ability to organize and manage time and tasks independently
Ability to communicate in person, email, and on the phone
Ability to work in a high pressure, time-sensitive, and complex health care environment.
Experience & Education Requirements
Bachelor's degree OR High School Diploma/GED and five years relevant work experience in a professional setting or equivalent experience
Two (2) years of direct supervision of people or teams experience
(Preferred) Bachelor's or Master's degree in business or healthcare administration, health care, or health sciences
(Preferred) Two (2) years of health care administration or practice management
(Preferred) Two (2) years of leadership team supervision and development
