Location: Scottsdale, AZ
Compensation:$140,000-$250,000 (Uncapped Commission + $36,000 base)Average: $147K in Year 1, $230K in Year 2
Top 10%: $252K in Year 1, $392K in Year 2
Top 20%: $248K in Year 1, $362K in Year 2
Check out our Sales Career Page!POSITION SUMMARYThe Client Success Representative is responsible for driving revenue for Cardone Ventures by selling a high volume of Elite Edge - our introductory workshop - tickets and introducing and moving qualified business owners through our ecosystem. A successful individual in this role will have a strong desire to master the sales process and the initial steps of our client journey.
SUCCESS LOOKS LIKEWithin 30 Days:- Fully onboarded and confident in the Cardone Ventures sales process, including scripts, CRM (HubSpot), and the Elite Edge product suite.
- Consistently achieving daily activity metrics of 200+ outbound calls and 2.5 hours of talk time while demonstrating understanding of the client lifecycle.
Within 60 Days:- Consistently closing an average of 6+ Elite Edge ticket sales per week through effective discovery, objection handling, and value-driven communication.
- Managing a personal pipeline of qualified prospects with accurate HubSpot notes, timely follow-ups, and proactive participation in sales training and call reviews.
Within 90 Days:- Exceeding individual performance goals: 7+ weekly ticket sales, 70% onboarding booking rate, and 70% of clients scheduled into event dates.
- Recognized for top-tier performance, strong alignment with Cardone Ventures' culture, and the ability to independently manage a full outbound sales cycle.
OBJECTIVES- Make 200 outbound calls daily to generate new leads, ensuring 2.5 hours of talk time per day to maintain high engagement and lead generation volume.
- Engage with clients over the phone, effectively utilizing sales strategies to close deals.
- Sell tickets 7+ tickets per week by uncovering pain points, presenting the Elite Edge event , highlighting the value and benefits of the event to qualified business owners.
- Achieve a 70% onboarding booking rate and 70% of clients scheduled into specific dates
- Generate cash sales while meeting or exceeding daily and weekly sales targets.
- Ensure exceptional customer service to both new and existing clients, responding promptly to inquiries via phone, email, and other communication channels.
- Develop and maintain strong relationships with clients to ensure high customer satisfaction.
- Participate in daily sales training with Cardone University platform, sales meetings and call reviews.
- Stay up-to-date with the latest events, summits, and workshops to effectively promote and sell tickets.
- Gather customer feedback to contribute to product and service improvements.
COMPETENCIES- Understand customer needs and tailor ticket recommendations accordingly
- Solid communication skills to effectively deal with various levels of management, staff, and/or outside clients
- Demonstrate the ability to build and maintain a robust sales pipeline with consistent follow-ups on unsold opportunities, leading to higher closure rates
- Sense of urgency -able to function in a high-demand and fast-paced environment
- Understand and follow the sales scripts for The Elite Edge
- Ability to meet or exceed sales quota of 200+ outbound calls/day
- Ability to leverage HubSpot CRM and be accurate in taking notes on clients
- Comfortable with consistent follow up and ability to get creative when reaching out to clients (i.e. video messages, gifts...etc)
- Knowledgeable of the Product and Pricing guide and stay up to date with any changes to our different product offerings
- Ability to maintain a positive attitude and calmly respond to customer's questions to the best of your ability
- Ability to master the outbound sales process.
EDUCATION AND EXPERIENCE- GED or high school diploma preferred
- At least 1 year sales experience required, 2 years is preferred
- Demonstrated experience being a top performer in some arena ( such as athletics, sales, education, etc )
10X TOTAL REWARDSFull-time employees receive:
- Medical, dental, and vision (employee + dependents)
- 401(k) with up to 3% company match
- Parental leave: 8 weeks fully paid (primary caregiver) / 4 weeks fully paid (secondary) + 1 month remote for both
- Vacation and sick time that increases with tenure
- Gym membership, 100% paid
- Meal prep service discounts
- Pet insurance through SPOT
- Employee Assistance Program through Guardian
- Professional development reimbursements for outside courses and certifications
- 10X Mentorship Program
- $250K+ in internal education resources across Sales, Operations, Finance, People, and Marketing
- Uncapped commission eligibility for all team members
PHYSICAL REQUIREMENTS- Prolonged periods of time sitting at a desk or computer
- Ability to work at in person events ranging 1 - 3 days at a time
- Must be on-site at our Scottsdale, AZ office; this is not a remote role
