Client Success Engineer (Completions Engineer)

PrePad

$90K — $120K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Current authorization to work in the United States, no visa sponsorship offered.
  • Exceptional interpersonal skills with a calm demeanor under pressure.
  • Bachelor's degree in engineering.
  • Proficiency in data wrangling and analysis (Excel, scripting, etc.).
  • Strong background in data management and optimization workflows.
  • Experience in supporting clients with technical systems.
  • Ability to craft executive-level presentations (PowerPoint expertise).
  • Familiarity with handling complex data across software platforms.

Responsibilities

  • Partner with clients to facilitate seamless onboarding and provide ongoing support.
  • Utilize hands-on approach to organize and transform messy client datasets for PrePad.
  • Collaborate with engineering and product teams to improve user experience continuously.
  • Create and deliver impactful presentations that translate complex data into actionable insights.
  • Act as an internal expert on completions workflows and understand client needs thoroughly.
  • Balance technical problem-solving abilities with excellent client engagement skills.

Benefits

  • Opportunity to work closely with strategic clients onsite.
  • Unique role bridging client success with engineering and product development.
  • Environment fostering continuous improvement and feedback integration.
  • Hands-on involvement with product development to enhance user experience.
Full Job Description
We're growing fast - and we need someone who can keep up.

PrePad is on a mission to make engineering workflows radically more efficient for completions teams. This is a unique opportunity on our team as an embedded client success engineer. You'll work side-by-side onsite with one of our most strategic clients, acting as a trusted partner within their team while bridging directly to PrePad's engineering and product organization.

What success looks like

  • Clients rave about onboarding - because you made it seamless.
  • You know our product inside and out - and make it better every day.
  • You distill complex data into sharp, visual, executive-ready insights.
  • You're the reason clients trust PrePad at every step.
  • You become one of the company's top PrePad users - living in the product daily and helping shape it.
  • You can wrangle messy, inconsistent client data into clean, repeatable inputs that make the product shine.


Responsibilities

  • Partner with clients to ensure a frictionless onboarding and ongoing experience.
  • Work hands-on with client datasets (often messy and unstructured) to extract, organize, and transform key inputs for PrePad.
  • Collaborate with engineering and product teams to continuously improve user experience.
  • Deliver high-impact, boardroom-level presentations that make data understandable and actionable.
  • Serve as an internal expert on completions workflows and client needs.
  • Balance technical problem-solving with strong interpersonal client engagement.


Must-Have Qualifications

  • Current authorization to work in the United States. PrePad does not provide relocation or visa sponsorship. Do not apply if you require sponsorship.
  • Stellar interpersonal skills and patience - you're calm under pressure.
  • Engineering degree.
  • Experience wrangling, cleaning, transforming, and analyzing data (Excel, scripting, or other repeatable methods).
  • Strong background in data management and optimization workflows.
  • Experience supporting clients with technical systems.
  • Proven ability to create executive-grade presentations (PowerPoint mastery).
  • Comfortable working across software platforms and managing complex data inputs.


Bonus Points

  • Experience with SQL, Python, and modern data libraries (NumPy, Pandas, Polars).
  • Completions engineering experience, especially frac job planning/execution for operators.
  • MBA or equivalent strategic/business training.


Must have current authorization to work in the United States. PrePad does not provide relocation or visa sponsorship. Do not apply if you require sponsorship.

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