Thrive

Client Solutions Architect

Thrive • $110K — $130K *
US-AnywhereRemote in United States
Enterprise Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in IT, Computer Science, or related field, or equivalent experience
  • Experience in a client-facing technical role at a Managed Service Provider
  • Knowledge of Microsoft 365, Azure, Cyber Security, virtualization, and networking technologies
  • Technical and/or Security Certifications such as CCNA, CISM, or CISSP are beneficial
  • Ability to present complex technical concepts to diverse audiences
  • Strong verbal and written communication skills
  • Excellent interpersonal and relationship-building capability

Responsibilities

  • Collaborate with the Account Management team in technical discussions with clients
  • Guide clients on business and technical needs and propose suitable Thrive solutions
  • Create technical documentation, diagrams, and presentations for client engagement
  • Engage in client-focused seminars, events, and technology reviews
  • Stay current with emerging technologies and pursue relevant certifications
  • Provide insights to internal teams for product and service improvements
  • Deliver ongoing product training to the Account Management team

Benefits

  • Access to training and certifications for professional development
  • Opportunity to participate in technology seminars and tradeshows
  • Engagement with cutting-edge cloud and security technology
  • Supportive team environment fostering independent and collaborative work
  • Ability to influence product development and client solutions
Full Job Description
Position Overview

The Client Solutions Architect provides technical expertise and guidance supporting Thrive's Account Management Team in driving new revenue opportunities within our existing client base. The Thrive Client Solutions Architect will:

Requirements
  • Participate with the Thrive Account Management team in technical discussions and meetings with existing Thrive clients. Acting as the Technical and Trusted Advisor, the Client Solutions Architect will help identify clients' business and technical needs and propose solutions with the appropriate Thrive products and services
  • Provide subject matter expertise and guidance related to Private, Public and Hybrid Cloud, Cyber Security, Disaster Recovery, Networking, Desktop and Mobile Device Management, and IT Systems Management to the Thrive Account Management team and to our clients.
  • Create technical documentation, diagrams, client facing technical presentations, Statements of Work, and technical responses for RFP/RFI's.
  • Participate in client-focused seminars, tradeshows, events, presentations, technology roadmap reviews and training (internal & external).
  • Stay up to date on emerging technologies and products, including attaining certifications and participation in vendor/industry training events as appropriate.
  • Interface with internal teams, providing input to constantly improve our products and services that add value for our clients.
  • Provide ongoing product and technology training to the Thrive Account Management team.


Qualifications:
  • Bachelor's Degree in Information Technology, Computer Science or related field, or equivalent experience
  • Prior experience working at a Managed Service Provider in a Solutions Architect or comparable client facing technical role. Previous experience in an IT Operations role is desirable.
  • Technical knowledge of Microsoft / Office 365, Microsoft Azure, Cyber Security platforms and technologies, server and desktop virtualization, storage, LAN and WAN networking, data backup and replication technologies.
  • Technical and/or Security Certifications (CCNA, CISM, CISSP, MCSE, VTSP, etc.) a plus.
  • Experience presenting complex technical topics to both technical and business audiences.
  • Outstanding demonstrated verbal and written communication
  • Excellent interpersonal and client relationship skills
  • Ability to work independently and as part of a team.

About Thrive

Thrive is a healthcare company that provides software solutions to healthcare providers. The company's software helps healthcare providers manage their administrative tasks, such as scheduling appointments, managing patient records, and billing. Thrive's software is designed to be user-friendly and easy to use, making it accessible to healthcare providers of all sizes. The company was founded in 2013 and is headquartered in San Francisco, California.
Learn more about Thrive
Size
1,000 employees
Industry
Healthcare
Net Income
-$5 million
Founded
2013
5 Year Trend
+20%
Revenue
$100 million
NASDAQ
THRY
* Ladders Estimates

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