Bachelor's degree in Business, Economics, Statistics, or Data Analytics preferred
2+ years in post-sales account management or client services
1-2 years managing campaigns within digital or programmatic platforms
Experience with performance-driven clients focusing on CPA, CAC, and ROAS
Solid understanding of the streaming TV landscape
Strong communication skills for both technical and non-technical audiences
Highly organized with a detail-oriented approach
Responsibilities
Act as the primary point of contact for SMB client accounts
Execute media planning, campaign execution, and optimization across TV channels
Translate client goals into data-driven performance strategies
Identify client needs and discover opportunities for performance improvement
Develop expertise in Tatari's platform and collaborate with internal teams
Guide clients through campaign setup and provide training
Engage in client meetings to discuss performance
Benefits
Equity compensation
Health insurance for you and your dependents
Unlimited PTO and sick days
Snacks, drinks, and catered lunches
Team building events
$1,000 annual continued education benefit
$500 WFH reimbursement
Monthly lifestyle spending reimbursements
FSA and commuter benefits
Monthly Company Wellness Day Off
Hybrid RTO of 2 days per week, in-office position
Full Job Description
Tatari is growing and we're looking for a Client Services Manager to join our Growth team! We're looking for a strategic, client-facing leader to join our Growth team and help drive performance for a portfolio of SMB clients investing in TV and CTV. In this role, you'll own post-sales relationships and campaign execution end-to-end, acting as a trusted advisor to your clients. You'll guide them through their TV journey-translating performance data into clear insights, identifying opportunities to scale, and delivering measurable business outcomes.
Responsibilities:
Serve as the primary point of contact and trusted advisor for SMB client accounts
Execute hands-on media planning, campaign execution, and optimization across Linear and Streaming TV
Translate client goals into performance-driven strategies focused on CPA, CAC, and ROAS
Identify client needs and surface opportunities to improve performance
Build expertise in Tatari's platform (buying, reporting, measurement) and collaborate with internal teams to support execution
Guide clients through campaign setup, optimization, and reporting-providing education and platform training
Participate in client meetings and contribute to performance discussions
Build strong day-to-day relationships with client stakeholders
Qualifications:
Bachelor's degree from a four-year institution, preferably in Business, Economics, Statistics, or Data Analytics
2+ years of experience in post-sales account management or client services, with exposure to senior stakeholders and C-level interactions
1-2 years of experience buying, trading, or managing campaigns within digital or programmatic platforms (e.g., DSPs)
Experience supporting performance-driven clients (brands and/or agencies), with a focus on optimizing toward CPA, CAC, and ROAS
Solid understanding of the streaming TV landscape (linear TV knowledge is a plus)
Ability to clearly communicate technical concepts to both technical and non-technical audiences
Strong presentation and listening skills, with a high level of preparation and attention to detail
Comfortable engaging with a range of stakeholders-from engineers to marketing leaders-with a collaborative, problem-solving mindset
Highly organized and detail-oriented, with the ability to manage multiple priorities
Benefits:
Total compensation ($80,000-$110,000/Annually)
Equity compensation
Health insurance coverage for you and your dependents
Unlimited PTO and sick days
Snacks, drinks, and catered lunches at the office
Team building events
$1,000 annual continued education benefit
$500 WFH reimbursement
Monthly lifestyle spending reimbursements
FSA and commuter benefits
Monthly Company Wellness Day Off
Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION
