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Polsinelli is seeking a Client Receivables Specialist position in our Atlanta, Dallas, Denver, Nashville, or Philadelphia office. This position would qualify for a hybrid role in one of the cities listed.
CORE RESPONSIBILITIES- Lead and/or assist with all aspects of collections with a focus on delinquent accounts and responses to Client and Billing Attorney inquiries in an effective, efficient, and professional manner.
- Maintain constant communication/interaction with Clients and Billing Attorneys regarding status of inventory.
- Provide regular (at least monthly) updated information to Billing Attorneys regarding the status of their client inventory positions.
- Assist the Director and the Team in efforts to provide better forecasts and achieve monthly revenue goals.
- Deliver a level of service to ensure Billing Attorney and Client satisfaction while exercising appropriate discretion and independent judgment in the execution of said duties.
- Maintain accuracy and efficiency when working with a high volume of assigned billing attorneys and clients.
- Work closely with the billing team to ensure that we efficiently deliver all invoices to our clients and address any concerns or changes quickly.
- Identify inventory trends, risks, and challenges and develop sensible action plans to address them.
- Assist the CFO, Director of Financial Operations, and the Director of Credit Control with adherence to Firm policies and procedures to drive positive inventory management and turnover results.
- Focus on reducing the average A/R write-offs of the Firm while at the same time minimizing A/R that is over 90 days old.
- Assist in developing improved workflow methods for common A/R tasks that will minimize time required of Billing Attorneys for request/approvals but still maintain appropriate internal controls.
- Build and maintain effective working relationships with cross-functional support departments and team members.
- Meet regularly with assigned billing attorneys to discuss potential at risk accounts and develop action plans to address issues in a prompt and effectual way.
- Work with Credit Department to ensure that we regularly vet clients for potential financial risk.
- Interact closely with the cash applications team to ensure timely and accurate postings of client payments.
- Work effectively with all Finance & Accounting functions to deliver high quality, accurate, timely, seamless service to attorneys and clients, in accordance with established firm policies.
- Proficient in 3E, ARCS, and Microsoft Word, Outlook, & Excel.
- All other duties, as assigned, to ensure the success of the department and Firm.
QUALIFICATIONS- 5 or more years of related experience in law firm collections and/or business-to-business collections experience.
- Excellent organizational skills and keen attention to detail and quality.
- Excellent verbal and written communication/presentation skills.
- Strong demonstrated relationship-building skills.
- Highly motivated with ability to drive results and work on multiple projects with minimal supervision.
- Ability to work in a team environment with changing priorities and time pressures.
- Strong demonstrated work ethic.
- A high level of proficiency with Microsoft Excel and Microsoft Word.
- Legal billing experience is a plus.
- Experience with ARCS and 3E is a plus.
- Prior AmLaw 100 law firm experience preferred.
The budgeted salary range for this position is $75,000 - $100,000.
As part of full-time employment associated with this position, Polsinelli PC offers the following benefits: Paid time off, sick time off, a referral program, medical insurance and benefits, dental insurance, vision insurance, life insurance, AD&D insurance, ID Theft insurance, long-term disability benefits, short-term disability benefits, Parking/Transit reimbursement (varies depending on location), 401(k) benefits, and employee assistance benefits.
