Qualifications:- Strong relationships within key customer network organizations with the ability to influence decision making within:
- Enterprise Architecture
- Contact Center
- Customer Experience/Employee Experience (CX/EX)
- Retail/Branch Information Technology
- Customer Labs
- Sourcing/Procurement teams
- Global Network Planning
- Advanced Technical Support
- 5+ years Account Management experience in a relevant industry with large commercial or enterprise customers.
- 5+ years of experience managing/leading a sales book of business ($10M+ in Revenue).
- A level of technical expertise with Enterprise IT Architecture (storage, compute, network, and multi-cloud).
- Ability to work independently and solve customer-facing problems.
- Track record of successful solution selling.
- Strong communication skills (written, verbal and presentation).
- Proven track record selling security solutions, security services, and security software to large enterprise or service provider customers.
- Strong financial acumen, with the ability to build business cases, structure complex deals, and manage account P&L and profitability.
- Demonstrated account ownership, with a history of growing strategic accounts and being accountable for results.
- Strong working relationships with leading Security OEM partners, plus experience driving joint pursuits and partner-led opportunities.
- Working knowledge of the security landscape, such as network security, identity, cloud security, SecOps, and managed security services.
- Strong Vendor/Partner relationships among potential suppliers to both customer and WWT, with the intended ability to aid in the selection of the key partners for successful deployment partnerships
- Extensive knowledge of customer stakeholders within the targeted network organizations, with existing or burgeoning relationships with key individual decision makers
- Candidates preferred to live in/around Dallas
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $140,000.00 to $160,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
- Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US benefits website at wwt.com/us-benefits.
If you require accessibility accommodation(s) or adjustment during any stage of the hiring
process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.
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What will you be doing?The Client Manager will sell broad technical services, solutions, and products to our customers. Day to day responsibilities will include building meaningful relationships within a territory, leading customer sales meetings and presentations, and bringing customer requests to the WWT technical teams for scoping. The Client Manager will team with engineers and architects, as well as subject matter experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting edge technologies. This position will require the ability to travel up to 25+%.
Client Manager needs to have experience in the following areas:- Selling to a Tier 1 Service Provider
- Tier 1 Service Provider network architecture and technology including: Enterprise IT (storage, compute, network, virtualization, and multi-cloud), Contact Center, Customer Experience/Employee Experience (CX/EX), and Retail Branch solutioning
- Business case development and execution with both short-term and long-term revenue growth impact
- Understanding customer business drivers and aligning result-oriented solutions
- Services solution selling
Responsibilities:- Position WWT capabilities and service offerings with client business and technology objectives.
- Managing large and complex sales opportunities with Tier 1 MNO customers
- Acts in a consultative fashion and is highly regarded by the customers and partners (OEMs).
- Effective at working with cross functional teams to develop business relevant solutions for our customers and partners.
- Develop and execute account strategy.
- Lead high impact team of inside sales, technology specialists, and consultants.
- Create and drive sales campaigns from discovery to close.
- Build and maintain relationships with C-level executives and decision-making leaders at targeted clients.
- Manage a pipeline of opportunities and forecast accurately.
- Sell security solutions, security services, and security software that align with the customer's risk, compliance, and security transformation goals.
- Build trusted relationships with the CSO/CISO and the wider security leadership team, and position WWT as a strategic security advisor.
- Develop and use Security OEM partnerships to build joint go-to-market strategies, co-sell motions, and differentiated solutions.
- Own the account's financial performance, including deal structuring, pricing strategy, margin management, and long-term revenue growth.
