World Wide Technology

Client Manager-Global Service Provider

World Wide Technology • $140K — $160K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in Account Management with enterprise-level customers.
  • Experience managing a sales book of business exceeding $10M in revenue.
  • Proven ability to operate independently and address customer challenges.
  • Demonstrated success in solution selling methodologies.
  • Excellent written, verbal, and presentation communication skills.
  • Established relationships within customer networks to influence decisions.
  • In-depth knowledge of Service Provider technologies and environments.

Responsibilities

  • Position WWT's capabilities in alignment with client business goals.
  • Manage complex sales opportunities for Service Provider customers.
  • Act in a consultative role, gaining respect from customers and partners.
  • Collaborate across teams to create business-relevant solutions.
  • Develop and implement account strategies effectively.
  • Lead a dynamic team of sales, technology specialists, and consultants.
  • Design and execute sales campaigns from discovery through closure.
  • Build and nurture relationships with C-level executives.

Benefits

  • Comprehensive health coverage including medical, dental, and vision.
  • 401k plan with company matching and profit-sharing opportunities.
  • Generous paid time off policies including parental and medical leave.
  • Additional perks such as family planning and pet insurance.
  • Tuition reimbursement and wellness programs.
Full Job Description
Qualifications:
  • 5+ years Account Management experience in a relevant industry with large commercial or enterprise customers.
  • 5+ years of experience managing/leading a sales book of business ($10M+ in Revenue).
  • Ability to work independently and solve customer-facing problems.
  • Track record of successful solution selling.
  • Strong communication skills (written, verbal and presentation).
  • Strong relationships within key customer network organizations with the ability to influence decision making.
  • Content Delivery and Distribution
  • Customer Labs and Proof of Concept
  • Sourcing and Procurement teams
  • Advanced Technical Support and Live Production Operations
  • Extensive knowledge of Service Provider customer technology environments, with the ability to position WWT's key strengths in services and future opportunities as defined in RFI / RFP / RFQ processes.
  • Strong vendor and partner relationships - with the ability to help select the right partners for successful deployments.
  • Extensive knowledge of customer stakeholders within the targeted Service Provider organizations - broadcast engineering, streaming and audience experience, IT, and executive leadership - with existing relationships with key decision-makers.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $140,000.00 to $160,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
  • Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US benefits website at wwt.com/us-benefits.

If you require accessibility accommodation(s) or adjustment during any stage of the hiring

process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.



What will you be doing?

The Client Manager will sell broad technical services, solutions, and products to our customers. Day-to-day responsibilities will include building meaningful relationships within a territory, leading customer sales meetings and presentations, and bringing customer requests to the WWT technical teams for scoping. The Client Manager will team with engineers and architects, as well as subject matter experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting-edge technologies. This position will require the ability to travel up to 25+%.

Responsibilities:
  • Position WWT capabilities and service offerings with client business and technology objectives.
  • Managing large and complex sales opportunities with Service Provider customers
  • Acts in a consultative fashion and is highly regarded by the customers and partners (OEMs).
  • Effective at working with cross functional teams to develop business relevant solutions for our customers and partners.
  • Develop and execute account strategy.
  • Lead high impact team of inside sales, technology specialists, and consultants.
  • Create and drive sales campaigns from discovery to close.
  • Build and maintain relationships with C-level executives and decision-making leaders at targeted clients.
  • Manage a pipeline of opportunities and forecast accurately.

About World Wide Technology

World Wide Technology (WWT) is a technology solution provider that offers a wide range of services to businesses and organizations. The company was founded in 1990 and is headquartered in Maryland Heights, Missouri. WWT provides a variety of services, including consulting, design, integration, and managed services. The company has a strong focus on innovation and has been recognized for its efforts in this area. WWT has partnerships with many leading technology companies, including Cisco, Dell, and Microsoft. The company has a global presence, with offices in the United States, Europe, and Asia.
Learn more about World Wide Technology
Size
7,000 employees
Industry
Founded
1990

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